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Reviews (9,021)
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Traveller rating
6,606
1,682
476
146
111
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All reviews jumeirah beach luxury room sea view infinity pool public beach swim up bar restaurants and shops fantastic hotel pool staff special thanks club room amazing service special mention ragi aoc kumara tariq
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126 - 131 of 9,021 reviews
Reviewed 8 May 2021

Nice.
Housekeeping is real good. Helal making his job proffesional and most important with pleasure.

Location its good, beach its 100 meters away.

Food was ok.

Reception ok.

Towels and water for the beach free of charge.

Date of stay: May 2021
Trip type: Travelled with family
1  Thank B7286ETmarcelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Owner at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded 14 May 2021

Dear B7286ETmarcelb,

Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai .

We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do.

Thank you once again for your feedback and we look forward to welcoming you back soon.

Sincerely,
Guest Experience Team

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Reviewed 7 May 2021

We ate at AOC during iftar and food was ok. Salad station and shawarma were my fave

Thank you to the amazing hostess (forgot to ask her name) for helping us out with our little surprise for our mom's birthday.

Date of stay: May 2021
Trip type: Travelled with family
2  Thank annywt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Owner at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded 14 May 2021

Dear annywt,

Thank you for taking the time to share your recent experience with us on TripAdvisor.

It is our greatest pleasure to read your compliments about our hotel restaurant and food. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services.

We look forward to welcoming you back again soon.

Sincerely,
Guest Experience Team

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Reviewed 6 May 2021

We have been 4 days in this Hotel to celebrate our 30th anniversary. We had a great time. Top location, beautiful room with balcony at the 25th floor. Staff so nice and helpful. Thank you for the great time. We'll be back!

Date of stay: May 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank fabis652017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experience Supervisor, Guest Services / Front Office at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded 7 May 2021

Dear fabis652017,

First of all, we congratulate you with your Anniversary and we thank you for choosing Sofitel Jumeirah Beach hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Yours Sincerely,
Santo Benidin
Guest Experience Team

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Reviewed 3 May 2021 via mobile

In general, I liked our stay in Sofitel JBR, breakfast was good, they have a variety of food for 90 aed (25$) per person per day, nice swimming pool, gym room is little small but it’s okay, and the staff members were always friendly.
Especially the host Guliya (I hope I wrote her name correct) from Kyrgyzstan and the housekeeper Helal. Helal was exceptionally creative with making different animals with towels, kind and thoughtful. Thank you so much, we enjoyed our stay.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank aidaa323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Experience Supervisor, Guest Services / Front Office at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded 4 May 2021

Dear aidaa323,

Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations.

We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Yours Sincerely,
Santo Benidin
Guest Experience Team

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Reviewed 2 May 2021

Very nice and clean room service by Helal. Super food, staff and view. The location is also very close to the beach and many restaurants and shops. All in all a very nice vacation at Sofitel Jumeirah Beach.

Date of stay: April 2021
Trip type: Travelled as a couple
1  Thank r0jany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Management, Owner at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded 4 May 2021

Dear r0jany,

Thank you for choosing Sofitel Dubai Jumeirah Beach and for giving us perfect rating on TripAdvisor!

It is always a pleasure to receive positive feedback especially regarding our staff assistance, the food and the location. We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service.

We hope to welcome you again in the future and that your next visit will be good or better as your previous one.


Sincerely,
Guest Experience Team

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