Stayed for 7 nights at Sofitel JBR in May 2016. Ahead of arrival we had requested a queit room without an interconnecting door, when we did arrive in Dubai the staff member who checked us in stated that all rooms had interconnecting doors.
On the second night of our trip we were disturbed all night by noise from the ajoining suite, we called down to reception and eventually the noise stopped only to restart at 4am. The following morning we went down to reception who dealt with the situation extremely well, the interconnecting doors were in fact only on twin rooms. The general manager called us later in the afternoon and offered to move us to a king size room on a higher floor which we accepted.
Despite the issues with noise our stay was excellent, the beds were extremely comfortable and the facilities were top notch. As per the other reviewers the pool area is small and there is the usual lounger hogging but the free beach kit the hotel provides is great.
The hotel is 100 yards are away from The Walk which is full of great restaurants and shops, we would recommend Cheesecake Factory and PF Changs.
If we come back to Dubai we would definetley stay here again because of the excellent staff, location and service we received during our stay.More
- Free Wifi
- Free parking