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Reviewed 5 April 2018

The service was excellent at reception. The whole family loved the breakfasts. Hotel is 10 minutes walk to the metro which can take you all over Dubai. Just don't take anything from the bars in the rooms-very expensive.

Room Tip: arrive early for breakfast as there is so much to choose from
  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Shamiso Alice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MediaRotanaDubai, General Manager at Media Rotana, responded to this reviewResponded 8 April 2018

Dear Shamiso Alice M,

Thank you for staying with us at the Media Rotana Dubai.

We are very pleased to read that you enjoyed everything about your stay, and felt well-looked after by our teams. It is always our great pleasure to learn how each of our valued guests' such as yourself appreciate our attention to detail in providing only the best when it comes to pampering you and your family.

We look forward to welcoming you back soon for another great stay!

Kind regards,

Sherif Madkour
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

All staff were Super friendly and helpful , and the service was 5 star. the hotel location was excellent and near to all destinations. The hotel made our stay enjoyable and easygoing. I would definitely stay there on my upcoming visit.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Rotana Hotels
Thank LCK6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MediaRotanaDubai, General Manager at Media Rotana, responded to this reviewResponded 5 April 2018

Dear LCK6,

Thank you very much for the positive feedback.

Our team is more than pleased to know that our services and facilities made your stay an outstanding experience. We are delighted to know that you appreciated our efforts to provide you with a comfortable and enjoyable stay.

We look forward to your next visit.

Kind regards,


Sherif Madkour
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

The hotel location is not the greatest, gets a bit cramped at the entrance area from the main street as it is just on the main street. The view just across the hotel could be better on the entrance side. There is a dusty car park just in front which takes away from the 5 star experience. There are several restaurants outside the hotel which makes for convenience if one is staying for many days and needs a break from hotel food. Hotel is near the metro, that's great. General ambiance in the hotel itself is good and once one enters it's easy to forget the car park outside. Staff are well mannered, polite and helpful. Love the swimming pool area on the 1st floor roof. There were not enough big towels in the room, just 1, though we were a party of 4, we also had to request for an additional bath robe, only 1 was provided. The bedding was good, mattress could have been better.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank rudopammug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MediaRotanaDubai, General Manager at Media Rotana, responded to this reviewResponded 4 April 2018

Dear rudopammug,

Thank you very much for your recent stay and for your constructive feedback. We hope that there will be another opportunity to be of service to you again in the future.

Kind regards,

Sherif Madkour
General Manager

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Reviewed 2 April 2018

Racists behavior of the reception desk. Horrible room (tv could not switched off the entire nite), mosquitos in the room. Arrogance to the core but was too busy to raise the flag.. mostly ignored the behavior ...

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank riteshmishra2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MediaRotanaDubai, General Manager at Media Rotana, responded to this reviewResponded 4 April 2018

Dear riteshmishra2018,

Thank you for taking the time to share your recent stay experience.

We treat every guest feedback with great importance and we are highly concerned about how the various shortfalls have affected your time with us. Please be assured that the management has taken careful note of the issues that you have brought up in your review and will address the matters accordingly.

We appreciate your feedback, and we hope that there will be another opportunity to be of service to you again in the future.

Kind regards,

Sherif Madkour
General Manager

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Reviewed 2 April 2018

work / business / renting very comfortable / services / comfort / The average rotunda offers all of this, mine was a work experience, and I need to be comfortable to walk out without traffic, being in the tecom area the location is perfect.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank sforon814618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MediaRotanaDubai, General Manager at Media Rotana, responded to this reviewResponded 3 April 2018

Dear sforon814618,

Thank you for choosing Media Rotana and for taking time to write your experience on TripAdvisor.

We are delighted to learn that your stay was made memorable by our products and services. It is always rewarding for us whenever our guests appreciate our efforts.

The whole team looks forward to welcoming you back in the near future!

Kind regards,

Sherif Madkour
General Manager

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