Please DONT GET FOOLED BY Tripadvisor ratings. Not sure how they got higher ratings. Trip was a disaster. Maybe it was our bad luck on that day but please read below.
Pickup: Absolutely horrible. Driver lives in Dubai and had no idea of directions to hotels, no direction sense. Took him 2 hours just to pick up from 3 hotels and he was lost 5 times. I cant understand why he does not know his directions even with gps he was lost. He kept blaming other things and no accountibility. Well drop off is same with going around Dubai dropping off peple not based on which hotel comes first. So basically going back and forth. My worse pickup/ drop off in any tour. I think he said his name was Arham. Anyways i felt like this company was not professional at all.
Dune bashing: was good and lot of fun but here is the kicker. This tour company takes you there and you have stand on the desert where another 4×4 comes to take you to dune bashing and drop you off to the camp. Well yes we had to wait 15-20 minutes to get picked up for the dune bashing. Usually other companies takes the same 4×4 that picks you from hotel to the dune bashing. We did not get any opportunity to take picture on the desert with sun setting.
In the camp shows are excellent and food was good too.
Lot of things in thevtour description shows as included are not even offered such as no sand boarding, no dates or gahwa, no photo op during sun set. Also taking picture with falcon cost you 10 AED.
Shame the trip could have been great but bad pick up drop off combined with unprofessional servvice ruined the trip.
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