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lorrainemargaret
Australia
Nice but overpriced!
3.0 of 5 bubblesReviewed 1 June 2012
Booked 2 rooms through Asia Web Direct and in hindsight realise we paid paid far too much for our rooms. Mine was at the front with a lovely balcony whereas my friends were at the back and their view was of the back yard. My room was nicely furnished with quite a good bathroom & it was clean. The staff were friendly in the reception area, however the staff in the bakery/restaurant seemed extremely inexperienced and the service was just OK. The biggest problem I had was that having paid my deposit by Credit Card which was mandatory through Asia Web Direct, decided to pay the balance of the bill by the same method even though I had the cash on me. Was quite annoyed when a couple of weeks later discovered my Credit Card transaction appeared on my Credit Card statement as a cash advance which incurred set up fees and ongoing interest even though I transferred the full amount as soon as the mistake was discovered. Made enquiries with Asia Web Direct and they maintained that the Bakery and Guesthouse had processed my payment as a Credit transation. On the other hand my Bank was adament that they received a Cash Advance transaction from the Merchant bank in question. So between paying my account at the Luang Prabang Bakery and Guesthouse reception and it reaching my bank it mysteriously became as Cash Advance. No one would accept responsibility at the SE Asia end and it took numerous e-mails to my Mastercard provider before they changed the transaction to a Credit one as opposed to a Cash Advance, still I had already incurred set up fees and an interest payment. So, beware!! I would advise anyone staying there to pay the bill in cash.
Date of stay: February 2012
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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35 - 40 of 59 reviews
Reviewed 30 April 2012

seemed like we were the only guests when we stayed.staff didnt really speak english,nor were they very helpful with any questions we had re tours,prices etc.Its mainly a bakery/restaurant with the rooms as an afterthought.shoes not allowed to be worn in hotel which was weird!Our room was 35USD a night for a double,spacious comfy, lovely bed,great AC, free water and fresh towels. Bathroom was lovely, but flooded everytime you showered which we complained about but they did nothing about.Location is on the main street, but there are much better places to stay and probably better value for money. We booked late so this was the best we could get!

Room tip: Stay elsewhere for cheaper!
Date of stay: April 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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3  Thank europeangirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2012

Very good location. NIce balcony. Clean. Friendly staff. Breakfast mediocre. Room is very small. All in all: too expensive.

Date of stay: February 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Thee2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2012

The hotel where I was staying couldn't accommodate me for an extra night so I moved here. For $10 more a night than the previous place, I got a room half the size and twice as dirty.
The stairs at this place are dangerously slippery - avoid for that reason alone. The balcony is nice for watching tak bat without interfering, but that also means that your neighbors' smoke filters into your room. The bathroom is very awkward and doesn't drain well.

Date of stay: February 2012
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank EydneW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2012

We have recently visited Luang Prabang (Jan/Feb '12), we didn't stay in the accomodation section, but several times we ate in the bakery. The first time the food and drinks was excellent, althought very expensive for Laos. The second time the service deteriated, the third time we said 'this is the last time!' The staff are miserable and the service became poorer each time we sat down. The best food is still the local food served elsewhere. This bakery has 'westenized' the food , you might as well be in Europe.

Room tip: Check rooms before booking.
Date of stay: January 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank macropod
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2012

Advantage
1. Strategic location, nearby all attractions, travel agencies, grocerries, restaurants and even laundery.
2. Safety locker available at the counter. Helpful staffs.
3. Beautiful balcony overlooking the road.

Disadvantage
1. Small room.
2. Not so good restaurant service, complimentary breakfast given but average quality.

Room tip: Book through Agoda or Booking.com for cheaper bargains
Date of stay: February 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank drnara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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