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All reviews the main street executive suite night market heritage building every morning four poster bed wooden building sister property monks walk in town swimming pool charming hotel old quarter lao food large balcony the ground floor alms ceremony
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Reviewed 23 November 2016

The hotel could not be more perfectly located - within walking distance of all the sites and the monks "alms giving" procession passes by the door (which is very convenient given the procession starts at 5:30am!). The building is beautiful and has been restored perfectly - heritage with all the mod-cons. Our room (7) was just beautiful. The hotel also provides free bicycles and access to the facilities (e.g. swimming pool) of the sister Sofitel hotel. The French (?) hotel manager is really excellent, and has a nice gentle confidence in handling all issues to a perfect solution.

The only tiny gripe is that the hotel does not run as perfectly when the French or other managers are not clearly present e.g. on our last day someone had forgotten to arrange our hotel airport transfer (which was 15 minutes late - although we had left plenty of time so no real issue), and used breakfast items often do not get cleared so we ended up having to put them on other tables to make room. A manager may wish to oversee the breakfast service. These are small gripes and in no way should put you off enjoying this otherwise excellent hotel.

Room tip: We loved our room - number 7. Beautiful with a large corner balcony.
Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank 28EC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 25 November 2016

Bonjour, Sabaidee 28EC,

Thank you very much for your great review about our hotel. We are really happy you enjoyed your stay with us. We would like also to thank you for your feedback, your feedback help us to improve the quality and satisfy our guest.

We are looking forward to welcome you again soon.

Have a wonderful day.

Best regards,

Kao, Aurélien and 3 Nagas Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2016 via mobile

We stayed three nights. The hotel is based in three very attractive original buildings on either side of the main road leading to the Old Quarter. Staff wear traditional costume and are all very attentive. Our room was beautiful and extremely comfortable with lots of extra touches like beautiful four poster bed, cafetiere and good coffee, fruit bowl, luxury toiletries etc. Guests can borrow bikes free of charge and can also use the facilities at the sister Sofitel which includes a spa and pool. This was around a 30 minute cycle away.

The two things which let the hotel down were the breakfasts which were served in a room open to the road with staff serving by crossing the road with food and drinks. The range and presentation of food for buffet was poor and cooked breakfasts were small portions. Our room was also situated on a busy corner with traffic noise and construction noise from the plot directly opposite. This is not the fault of the hotel but did not allow us to have the restful stay we were hoping for. If you plan to stay here ask for a room away from the adjacent building plot.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank 234JoanneK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 22 November 2016

Dear Joanne K,

Thank you very much for your review about our hotel. We are glad you enjoyed you stay with us but we would like also to apologize for the noise from the opposite building in construction. We would like also to thank you to give us your feed back about the breakfast.

We hope we will have the chance to welcome you again soon.

Have a nice day.

Best regards,

Kao, Aurelien and 3 Nagas Team

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Reviewed 19 November 2016 via mobile

This is a charming, elegant, spotless, comfortable, friendly hotel in beautiful Luang Prabang, Laos. It is a true boutique hotel, with only 15 rooms. The hotel itself is comprised of three Lao/French style houses which are more than 100 years old with beautiful wooden floors, wooden ceilings, and wooden shutters which are closed over the windows at night. In addition to all the historic elegance, the friend I'm traveling with and I agree that the 3 Nagas chef make the best chocolate ice cream we've ever had. We managed to consume quite a bit of the ice cream during our three day stay. The hotel is in an excellent location -- an easy walk to the Temples, restaurants, the night market, the Mekong River etc. The staff is exceptional -- great service and lots of good information on everything from what we should pay for local transportation to where we might find certain items. If I return to Luang Prabang I will most definitely stay at 3 Nagas again.

Date of stay: November 2016
Trip type: Travelled with friends
Thank madu2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 20 November 2016

Bonjour, Sabaidee Madu2015,

3 Nagas team would like to thank you for your great review and nice words about our hotel and team. We also would like to thank you for choosing our hotel during your recent stay in Luang Prabang.

We hope we will have the chance to welcome you again soon and serve you some chocolate ice cream.

Have a wonderful day.

Best regards,

Kao, Aurelien, Chef Peng and 3 Nagas Team

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Reviewed 19 November 2016

Staying at 3Nagas throws you into the middle of Luang Prabang Unesco zone- surrounded by Temples and tourists. It's a haven of calm amid the bustle of Luang prabang. The rooms are generous, beds soft, mosquito nets secure, breakfast generous, staff courteous and skilled at looking after exhausted guests. It is well worth starting a visit to Luang Prabang here... antique car and all. From this base everything is a simple walk away. We really enjoyed staying with the 3Nagas team- Ms Noy will provide great assistance as will Mr Gao if they don't know it about LP it's not worth knowing

Date of stay: November 2016
Thank Dr_Les_Sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 20 November 2016

Dear Dr_Les_Sg,

I would like to thank you for your nice review about our hotel and team. We are really glad you enjoyed your stay with us. I will share your review with our entire but especially with Ms Noy.

We hope we will have the chance to welcome you again soon.

Have a pleasant day.

Best regards,

Kao, Aurelien and 3 Nagas Team

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Reviewed 5 November 2016

This hotel is really something special. We stayed here for a week October 2016, fortuitously during the fire boat festival. The service was really unparalleled. The two hotel managers from France, we can't remember their names, one male and one female were outstanding. All the hotel staff were so attentive and kind. The food at the restaurant was amazing and the daily breakfasts were really a treat. Great location as well. Walking distance to everything. Room was very comfortable and so spacious, they went out of their way to make our kids comfortable. They all went out of their way to make our stay very special and we are already thinking of when we can return! We are on a several month tour of SE Asia with our kids and we can safely say this was one of our all time favorite hotels. Go, you will not be disappointed. We will be back for sure!

Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tanmeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Gérant at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this reviewResponded 6 November 2016

Bonjour, Sabaidee Tanmeet S,

We would like to thank you for your great review and nice words about our hotel and team. We are really glad you enjoyed your stay with us and you loved Luang Prabang.

Mao and myself we would like to thank you in person for your kindness, we will share your review with all our team.

We hope we will have the chance to welcome you again soon.

Have a wonderful day.

Mao, Aurelien and 3 Nagas Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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