We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A pretentious ill-equiped restruant and hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel 3 Nagas Luang Prabang MGallery by Sofitel
Ranked #9 of 69 Hotels in Luang Prabang
Certificate of Excellence
Portland, Oregon
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A pretentious ill-equiped restruant and hotel”
Reviewed 30 December 2011

For Christmas - set price of $45 US they didn't have everything they promised and then changed a service fee for a glass of wine. They have their heads up their butts with a lot of surface decoration.

Room Tip: Try somewhere else!
See more room tips
  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review, 11 March 2015
Dear Mary V,

We are very sorry for this bad experience in our hotel and we understand your review.

Let me tell you that since you came, we did a lot of changes in the management so be sure that this will never happen again!

We hope to see you again in Luang Prabang so you can see our changes and give us your opinion.

Regards,
Pablo Barruti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

583 reviews from our community

Traveller rating
    347
    165
    45
    15
    11
See reviews for
92
275
67
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Ho Chi Minh City, Vietnam
Level 6 Contributor
140 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 30 December 2011

Just returned from Luang Prabang where I stayed for two nights at 3 Nagas (and two at another property). Put simply, this place is exactly what I was looking for--I had tried to visit LP a few years ago and was booked here, but was required to cancel that trip, so I have been eagerly awaiting a chance to stay here, and I was not disappointed.

First, the staff: friendly, helpful and eager to please. From the manager Cyril to the waiters, everyone was great and attentive.

The room: we stayed in the room above the lobby fronting main street. The powerful heater was welcomed at night and the products in the bathroom nice. Noise was not an issue for us, but perhaps that could be because we are city-dwellers used to much more. A great rest in the four-poster bed.

The restaurant: breakfast was included, and it was a delightful start to the day. There seemed to be no limit to what one could order. The fruit platters were good, the fresh squeezed juice tasty and the food wonderful. The spicy LP sausages were delicious. Breakfast was so good that we came back and paid for it one morning after checking out. We also had dinner at the restaurant one night, and it also exceeded expectations. Only quibble was that the space was cold -- some floor heaters would have been nice.

I will most definitely be back. There are less expensive -- and perfectly nice -- hotels and restaurants in town, but sometimes one just wants a treat! And 3 Nagas delivered nicely!

Room Tip: The room we stayed in (6) features a large veranda facing the main street. A great spot for enjoying...
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JWeiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review, 11 March 2015
Dear JWeiden,

Thank you for this nice comment.

We are very happy to see that you appreciated our service and your room.

The hotel is situated in the center of town with a lot of animation around and beautiful temples to see. It is also situated one the road of the Morning Alms Giving which is really nice to see.

We hope to see you again in Laos,

Warm regards,
Pablo Barruti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
288 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
Reviewed 22 December 2011

We had a wonderful time. Hotel Manager Cyril met us on arrival and spoke to us most days, asking if we needed anything or offering advice re the town and attractions. Staff always attentive and smiling. Rooms very comfortable and netted 4 poster beds a luxury touch.

At $200/night including taxes and breakfast it is undoubtedly more costly than other alternatives but unless you are on a lean budget, its value for money.

The restaurant was excellent, for breakfast and dinner. Small quibble would be that some staff may have not been trained enough and orders were mixed up a couple of times and coffees (for instance) forgotten but I wouldn't want to overshadow the overall great experience.

As others have noted noice can be an issue. One of our party with a room by the side street said that it was like being next to a motorcycle raceway up until about 11pm the first night (tuk tuks etc) but the rest of the time noise wasn't an issue. Anywhere in the main town will be noisy occasionally!

For a swim we went to the 3 Nagas 'sister' hotel, Hotel de la Paix, the beautifully converted former jail. With high walls all around, this really was a serene oasis! The pool was great and we charged drinks back to our 3 Nagas rooms. This would be a good alternative if you wanted peace and serenity in Luang Prabang.

Room Tip: Rooms 10 and 11 we were told were the hotel's quietest.
See more room tips
  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review, 11 March 2015
Dear Michael076,

Thank you very much for your comment

We are glad to see that to spent a good stay with us.

Concerning the restaurant, our staff has been trained and be sure that those order confusions do not happen anymore.

We hope to see you again if you plan a new trip to Luang Prabang so you can see changes and give us your opinion

Best regards,
Pablo Barruti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cape town
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 December 2011

We spent 2 nights at 3 Nagas and wished it could have been more. The staff were very friendly and attentive and the room was extremely comfortable and clean. Would definitely recommend a dinner at 3 nagas as great traditional food with a twist! Also try Tamarind for a great dinner!

The breakfast were delicious and so nice to start the day early after giving alms, really something special to experience!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claudineadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review, 11 March 2015
Dear claudineadam,

We thank you for sharing your experience with us and we are glad to see that you appreciated both your room and our restaurant.

We hope to see you again,
Pablo Barruti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 December 2011

Other restaurants were recommended, but since they were completely booked, we ate at the 3 Nagas restaurant. We were not disappointed. It was better than the recommended restaurants, which we later tried.

The food was beautifully prepared. Some of it I would not usually consider eating, but the waitor highly recommended the Mekong River Weed with a sauce that had dried buffalo skin. Surprisingly good! Other dishes were made of more conventional foods, but were presented completely different - stuffed banana pods, flowers, lemon grass. Absolutely a must if in Luang Prabang!

  • Stayed November 2011, travelled as a couple
    • Value
    • Service
Helpful?
Thank jmosleyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerHotel1, Manager at Hotel 3 Nagas Luang Prabang MGallery by Sofitel, responded to this review, 11 March 2015
Dear jmosleyb,

Thank you for your review.

We are happy to see that you had a good experience at our restaurant. We always encourage our guests to try our specialities and the River Weed is always a good surprise for guests.

See you soon in Luang Prabang

Pablo Barruti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Luang Prabang hotels
1.3 km away
Maison Souvannaphoum Hotel
Maison Souvannaphoum Hotel
#6 of 69 in Luang Prabang
781 reviews
0.5 km away
Mekong Riverview Hotel
Mekong Riverview Hotel
#2 of 69 in Luang Prabang
805 reviews
0.2 km away
The Belle Rive Boutique Hotel
The Belle Rive Boutique Hotel
#7 of 69 in Luang Prabang
692 reviews
Show Prices
Show Prices
Show Prices
1.8 km away
Le Sen Boutique Hotel
Le Sen Boutique Hotel
#3 of 69 in Luang Prabang
755 reviews
1.7 km away
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang Hotel
#4 of 69 in Luang Prabang
584 reviews
0.2 km away
Burasari Heritage
Burasari Heritage
#8 of 69 in Luang Prabang
456 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel 3 Nagas Luang Prabang MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel 3 Nagas Luang Prabang MGallery by Sofitel

Property: Hotel 3 Nagas Luang Prabang MGallery by Sofitel
Address: Sakkaline Road | Vatnong Village, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#7 Luxury Hotel in Luang Prabang
#9 Romantic Hotel in Luang Prabang
#16 Family Hotel in Luang Prabang
Price range (per night): $121 - $356
Hotel Class:4 star — Hotel 3 Nagas Luang Prabang MGallery by Sofitel 4*
Number of rooms: 15
Official Description (provided by the hotel):
The 3 Nagas Luang Prabang MGallery by Sofitel is a small charming boutique hotel comprising three restored historic UNESCO World Heritage buildings more than a century old. The hotel is ideally located in the towns Old Quarter, just a short walking distance from the major tourist attractions, on the path of the morning alms-giving procession. High ceilings, exotic dark wooden floors, four-poster beds, silk fabrics and traditional weavings ooze elegance, style and character. A beautiful courtyard garden beside the Nam Khan River plus an acclaimed fine dining restaurant, serving exquisite Laotion food, make this hotel the perfect place to relax and enjoy the serene Lao lifestyle. The hotel's intimate collection of 15 rooms and suites each blend space, luxury and exquisite charm, exuding a warm and inviting ambiance amid the tranquil surroundings. Eight rooms are located in The Khamboua House, a jewel of traditional Lao architecture. Built in 1903, it opens onto a beautiful garden edging the Nam Khan River, from where you can glimpse the serene Lao lifestyle. The other seven rooms are located in The Lamache House, built originally in 1898 to host the Royal Court. The house was restored using traditional techniques and materials, indulging guests in a truly authentic stay in this charming historical town. The hotel guests are invited to use these facilities at our 5-star sister resort, Sofitel Luang Prabang, located nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Wotif.com, Expedia APAC, lastminute.com.au, ACCOR, Hooroo Pty Ltd, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel 3 Nagas Luang Prabang MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
3 Nagas Hotel Luang Prabang
Les 3 Nagas Luang Prabang
Les 3 Nagas Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing