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“Superb new hotel with fantastic staff”
Review of Kiridara

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Kiridara
Ranked #13 of 68 Hotels in Luang Prabang
Certificate of Excellence
Reviewed 23 January 2012

--Location--

The hotel is located just south of the Luang Prabang (LP) town center and an easy 10-12 min drive from the airport. The hotel is wonderfully situated on a hillside, looking towards the town, the spire at Phu Si and the hills and mountains beyond the Mekong. This provides a great view for when you are eating at the restaurant or laying by the pool.

At the same time, it’s very easy to get into town. You can walk to it in 15-20 mins, you can borrow a free bike from the hotel or you can get a lift by the hotel’s own tuk-tuk. I recommend taking a ride at least once, since the tuk-tuk is a very handsome machine, very quiet (electric powered) and just plain fun.

There are two drawbacks to the location. We were not particularly bothered by them, but for the sake of full disclosure I should mention them. The first, is that the hotel faces a “busy” road (by local standards). However, if you are from a major city, the traffic barely qualifies. The second, is that in front of the hotel (just beyond the road) is a minor industrial site – a warehouse, cement-mixer, couple of trucks and a gravel pile. During our stay (Thur-Sun) the noise from the site was negligible, as only a few trucks came to load/unload. However, it is a bit of an eye-sore to the view from the room balconies and the restaurant terrace. That said, if you are in/by the pool, you can’t see it or the road at all.

--Room--

As of Jan 2012 the hotel had 18 rooms in operation, with a further 6 on the way (no construction, just internal work). We stayed in a Deluxe Mountain View Room with a balcony facing over the pool and restaurant and side-view towards LP. The room was open-plan and very spacious. The wash-basin is in the main space, while the toilet and shower are wisely located in separate enclosures with doors. There was plenty of space to unpack everything. The king bed was super comfy and the room was general well-appointed and finished.

--Food--

Throughout our stay we had a chance to eat breakfast (included in room rate), lunch and dinner at the hotel. We thought the food at the hotel was mostly very tasty, made from very good ingredients and very cheap, even as compared to other places for Westerners in LP.

The breakfast consists of a small buffet with all the standard fare such as cornflakes, yogurt, fruit, coldcuts, cheese and pastries. In addition, you can order from a menu of hot dishes (no extra charge) such as eggs any style, banana pancakes (excellent!), waffles, French toast and etc. Everything we had was between good and very good. The only item that needs work are the croissants. If you know what a good one should be like, you will be very disappointed.

I believe there is a separate lunch menu, but we only had the pool-bar snacks. The club sandwich (comes in both vegetarian and carnivore version) is very light, fresh and tasty. The burger, while average by Western standards, is very good for Asia. The Pina Colada (although lacking proper crushed ice) is extremely tasty. The item that needs work is the strawberry milkshake. I don’t know if it was made with skim milk, or poor quality ice-cream, but it was quite bad.

The dinner, in particular, is highly recommended. You can tell that the head-chef is involved with dinner. The menu has both western and local/Asian dishes. The Phad Thai is very good.


--Facilities--

The hotel is very well designed and thought through. The owners are in construction, and were clearly thoroughly involved in the planning. The property centres around a lovely pool, surrounded by a lounging and restaurant decks.

The Spa is situated at the top of the hill, giving great views. The Spa is small, but lovely. The girl and the Spa reception speaks excellent English. And the massage I had from the therapist (Mai) was one of the best I’ve ever had, and I have been to many top-notch Spas around the world. A further nice touch, is that if you come 30 mins before your massage, you get a complimentary foot ritual (washing and massage) and you can use to local-style steam room. It’s similar to a Turkish bath (hammam) although not as hot and appointed with wood inside. The local touch is in the incenses/herbs used to flavour the steam. Highly recommended.

  • Stayed: January 2012, travelled as a couple
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7  Thank Sypiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisLaos, Hotel Manager at Kiridara, responded to this reviewResponded 3 February 2012

Thank you so much for your kind note and especially for taking time to share your experience of your recent stay with us.

Your valuable and encouraging comments in regard to our hotel, staff and services will certainly motivate us to continuously strive for excellence and achieve our vision to become the finest hotel in the world.

In the meantime, wishing you all the best and looking forward to welcoming you back to our beautiful hotel in the not too distant future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 21 January 2012

I stayed there for 4 nights. Lovely place, brand new hotel, incredibly kind staff always ready to help but with discretion. Good cuisine and relaxing pool with a wonderful view. The Spa is very good. You can reach the bustling city center in 3 mins by bike that you can rent for free. Highly recommended

  • Stayed: December 2011, travelled solo
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1  Thank Global_Tes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisLaos, Hotel Manager at Kiridara, responded to this reviewResponded 24 January 2012

Thank you so much for your kind note and especially for taking time to share your experience of your recent stay with us.

Your valuable and encouraging comments in regard to our hotel, staff and services will certainly motivate us to continuously strive for excellence and achieve our vision to become the finest hotel in the world.

In the meantime, wishing you all the best and looking forward to welcoming you back to our beautiful hotel in the not too distant future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2012

We stayed in Kiridara for 2 days. Nice view & great pool. We loved the yummy breakfast before sightseeing around. Mountain fresh air was gave us a big wakeup call and enjoyed the whole facilities of this hotel.

  • Stayed: July 2011, travelled as a couple
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1  Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisLaos, Hotel Manager at Kiridara, responded to this reviewResponded 21 January 2012

Thank you for the time that you have taken to share your experiences and comments in the Trip Advisor Review following your recent stay at our resort.

Your valuable and encouraging comments will certainly motivate us to continuously strive for excellence and achieve our vision to become the finest hotel in the world.

In the meantime, wishing you all the best and looking forward to welcoming you back to our beautiful hotel in the not too distant future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2012

I don't know who looked more sad when we left - myself and my fiance, or the staff we befriended during our 4 day stay. The Kiridara is a gem - just outside of Luang Prabang, but there is a tuk-tuk supplied by the hotel that was always available and several good bikes to borrow free of charge. Both the tuk tuk and the bikes take about 5 minutes to reach the centre of town. There are always local tuk-tuks in town who are available to take you back to the hotel. They cost us $5 each way, and probably could have been less if we tried harder to barter.
The hotel has a beautiful view of Phusi Hill in town. Frances, the hotel manager, has extensive experience in larger hotels in Goa, the Maldives and Dubai, yet does a great job at making this 24-room hotel personable. He also takes very good care of his staff who are charming and keen to practice their English. The people of Laos are the kindest and gentlest I have ever met, but the staff at the hotel are even sweeter.
My only complaint (if you can call it one) is that the pool was cold and in the shade for most of the day.
Here are few tips to travelling to Luang Prabang (and probably Laos in general):
1) Bring clothing that covers your shoulder and your legs in order to be allowed into temples. The dress is also generally conservative and felt self-conscious in tank tops. I ended up buying a few shawls and wearing them around my shoulders for most of the day. I should have brought capris (or a skirt below my knees) and a long-sleeved linen blouse with me.
2) I fell in love with this little town and hope that it retains in charm even with the influx of tourists. Please respect the locals. If you are going to see the monks gathering alms in the morning, do it from a distance.

  • Stayed: January 2012, travelled as a couple
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4  Thank Dancer2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisLaos, Hotel Manager at Kiridara, responded to this reviewResponded 16 January 2012

Thank you so much for your kind note and especially for taking time to share your experience of your recent stay with us.

Your valuable and encouraging comments in regard to our hotel, staff and services will certainly motivate us to continuously strive for excellence and achieve our vision to become the finest hotel in the world.

In the meantime, wishing you all the best and looking forward to welcoming you back to our beautiful hotel in the not too distant future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2012

What a fantastic property! The staff, hotel, spa, restaurant, and rooms were superb! We started our tour of Laos and Cambodia in Luang Prabang and stayed at the Kiridara for 4 nights. We wished we had stayed longer! The rooms are great with natural stone and warm interiors. They are comfortable and all the amenities of a high end hotel are included. The view from the pool deck is beautiful and the evenings are very nice to enjoy the quiet part of town with the log fire and a nice cocktail. We had several meals (B, L, D) at the hotel and can say they were excellent and authentic! Roberto is the chef and he certainly has brought style to his dishes. Our dinner poolside by the fire one evening was magnificent. The spa is top notch. One of the best we have experienced. They have a steam sauna with local herbs heated over a wood fire. Nothing like it and amazing! I definitely recommend the spa. The staff is young and very eager to please and make you comfortable. They were all extremely friendly and helpful. The people had a real WOW factor for us. We arrived late in the evening after traveling all day and the kitchen stayed open just in case we were hungary. And how about a complimentary shoulder and neck massage while we were sitting at the pool one morning before lunch. Those are gestures that set hotels apart. We liked staying outside the town as it was quieter and peaceful after spending the evening in the town. Transport is not a problem as the hotel was extremely generous to make up for the location by getting us to and from the town in their tuk-tuk. Our daughter needed some medication one morning and the staff quickly arranged to take us to the pharmacy and obtain the needed meds. Francis Fernandes is the hotel manager and was extremely pleasant and accommodating for our visit. He is really hands on and present which we really liked as we had a chance to talk to him every day. That is really nice! The pool is great. It was a bit cool during our trip so we did not use it so much, but the infinity edge is really beautiful. We used the complimentary bikes to ride around the town and take another view along the Mekong river by bicycle. This was the right place for us to start our Christmas vacation as it set us in the right mood for relaxation. Our hats off to the staff and management at Kiridara! We will certainly come back if in Luanag Prabang again!

  • Stayed: December 2011, travelled with family
    • Value
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4  Thank MJames88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrancisLaos, Hotel Manager at Kiridara, responded to this reviewResponded 21 January 2012

Thank you so much for your kind note and especially for taking time to share your experience of your recent stay with us.

Your valuable and encouraging comments in regard to our hotel, staff and services will certainly motivate us to continuously strive for excellence and achieve our vision to become the finest hotel in the world.

In the meantime, wishing you all the best and looking forward to welcoming you back to our beautiful hotel in the not too distant future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kiridara

Address: 22 / 13 North Road | Ban Naviengkham, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Luang Prabang
#7 Family Hotel in Luang Prabang
#8 Romantic Hotel in Luang Prabang
#10 Luxury Hotel in Luang Prabang
Price Range: $150 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kiridara 4*
Number of rooms: 24
Official Description (provided by the hotel):
Kiridara is an elegant, contemporary and luxurious boutique hotel located in the mystical city of Luang Prabang. Our 24 room contemporary boutique hotel scaled on a hillside and surrounded by native teak forests, offers panoramic views of Mount Phou Si, with easy access to central Luang Prabang and Luang Prabang International Airport. ... more   less 
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Also Known As:
Kiridara Hotel Luang Prabang

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