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3 - 8 of 187 reviews
Reviewed 28 August 2018 via mobile

I have never been one to worry about doing reviews because everyone judges things differently but this is the worst hotel I have been too.

The door handle to our room was broken, tried to pick up the phone to call reception and the phone wasn’t even connected. The air conditioner was not great. Tried to close the curtain to find it was being held up with sticky tape and fell down. We then also found silverfish (insect) in the curtain / carpet. The shower bracket on the wall was broken and the towel had rust marks on it.

Very disappointing hotel. Beds didn’t even have a cover on them just a single sheet folded in half laying on top.

To top it off there was also a school excursion staying on the same floor with no apparent supervisor, running up and down the halls yelling at 11pm at night. Will be glad to get out of here!

Date of stay: August 2018
Trip type: Travelled with friends
Thank cassie_437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2018 via mobile

Very poor run down hotel. In desperate need of renovation.
To start off our door handle was broken making it hard to open the door.
Second the curtain broke only to find out it was being held up with sticky tape.
Thirdly it is extremely hot in the room due to the poor condition of the aircon. We had it on 10 degrees and still it did nothing.
The only thing it has going for it is the wifi.
Would not recommend staying here at all no matter how desperate you are.

Date of stay: August 2018
Trip type: Travelled with friends
Thank heatherrmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

A very low quality hotel.
Price/ night for two persons @ 120€.
Far away from city center.
Isolated area, nothing to do around.
The nearest beaches are small, next to the road and with nothing to do around.
The rooms smells like the 80's.
Air conditioning not working.
Toilet not working properly.
The bathrooms are not cleaned, they don't even use toilet freshener, the bathroom smells like pee.
The floor all around are dirty.
The food is also bad.
We planned to stay for 7 nights but we left after first one.
Worst experience ever!

Date of stay: August 2018
Trip type: Travelled as a couple
Thank hada s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018

This hotel was build in 1976 and since then NOTHING had changed. Still the same furniture, windows, something they called AIR CONDITION wannabe - but its only dirty fans in the walls... Carpets all over the place are very smelly and dusty, but very authentic 1970s...
The worst part of the hotel experience was the food... More less all the time during our 1 week stay the food was the same... Tasteless, poor variations and very often lack of it, since quests looks like they are starving, alcohol ( watered beer, local red and white wine - nothing else. ) was served only during lunch and dinner, so you have to stay and sit in the dinning area to use something of your `all inclusive` service... that was causing problems, because during peak times there was not enough tables and seats...
Rooms are unbelievable small and looks like building was probably build as a prison originally... And no fridge in the room of course...
Meal times were just 2 hours each time. So breakfast from 7AM to 9AM. Lunch from 12-2PM and dinner from 7PM-9PM. Full options are only in the first hour, if you are are later, then only leftovers for you... btw coffee is just during breakfast time and its like warm mud... and you definitely will not see any fruits - ever!
Soups were all the time disgusting - more less from leftovers from previous meals.
We are doing all inclusive holidays all around the Europe for ages - this was like be back in time 30 years, but with 2020 price tag.
Free Wifi is the only thing in all hotel which one is up todays standards.
Staff in general is rude, dont care and clearly they hate their job, since they are probably badly underpaid or maybe just punished for every single smile... mostly students - working for free or very old people counting days to their retirement.
Apart of reception staff, there is barely any English speaking person in the area... Hotels gym is small and very dated as well, but its not free ! 3 euro for each use per person... Joke !
Owners of this hotel should be ashamed for that kip they are offering for premium prices... It was absolutely terrible `all inclusive `... Hotel Pula is located on the hill, got no real beach, so you have to walk steep down/up to very small public one, which one is always overcrowded. Always... Entertainment team is pathetic... Two students from Slovakia, spending their holidays there and in the spare time playing some music or playing with kids... that was sad. Hotel seems to be used primary by czech and slovaks tourist as they holidays requirement are significantly lower than the rest of the world otherwise that place will got out of business in no time...
Would not recommend it even to my worst enemies... One last warning STAY AWAY from that place by any means !

Room tip: Dont go there - is the best advice i can give you !
Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank rob2010_SVK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

It needs renovation, style is still from the 80s, it's got outside space, wide parking and it's close to the sea, European prices at the bar (at least for us non-local), it may be nicer in summer. Meals served in a buffet area are abundant.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank claudio b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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