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Reviewed 21 October 2018

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Arena_Hospitality, Manager at Park Plaza Histria Pula, responded to this reviewResponded 22 October 2018

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Reviewed 20 October 2018

My friend and I visited Croatia & stayed at the Park Plaza Histria Pula and had a fantastic time. The hotel was spotlessly clean and the staff were really friendly and couldn't do enough for you.
The buffet style meals were amazing, so much choice & excellent quality. There was such a huge variety from milks, fruit & vegetables. I am vegan and there was plenty of choice food wise for myself.
Stunning scenery, Croatia is beautiful and the hotel is ideally situated if you like walking as we explored the local area daily and had lunch out a couple of times and again couldn't fault the quality of food. Locals were all very friendly too.
Excellent bus service from the bus stop down the road from the hotel and a visit into Pula town centre is a must. The amphitheatre in pula is magnificent and well worth a visit.
I am definitely booking a return visit, this time with my husband.

Date of stay: September 2018
Thank Bev C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arena_Hospitality, Manager at Park Plaza Histria Pula, responded to this reviewResponded 22 October 2018

Dear Guest,
We would personally like to thank you for your wonderful feedback regarding your recent stay at Park Plaza Histria.
We are delighted to know you were truly satisfied with your stay, the cleanliness, our gastronomic offer, the surrounding as well as with our valuable team members.
We are more than happy to know you would like to return for another memorable stay and we are looking forward to welcoming you again.
Kind regards,
Park Plaza Histria Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2018 via mobile

We are saddened because on a whole we are quite happy here but due to no one telling us that the air con throughout the whole hotel was set to heating mode, we have both been devoured by mosquito bites from leaving our balcony door slightly open the first night to survive the heat. When we called the next day the manager was very good and put a fan in the room and said they were trying to start the air con however two days later even with the fan in the room it is still 29C and we are too scared to open window. See pictures below. We are both so uncomfortable from all our bites that it has sort of ruined our time here. Would’ve been nice to get some sort of warning about the air con not working. Leaving tomorrow.

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank RobynChenDavies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arena_Hospitality, Manager at Park Plaza Histria Pula, responded to this reviewResponded 22 October 2018

Dear Guest,
Thank you for sharing your feedback with us.
We are very sorry to hear that you experienced inconvenience with the room temperature and with mosquitos. It is unusually hotter than it usually is for this time of the year and we are working on sorting our AC system in order to prevent such issues in the future. We would like to apologize for the issues experienced as providing a memorable stay for our guests is the most important thing and we are sorry to know we failed in your case.
We sincerely hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit.
Best regards,
Park Plaza Histria Management Team

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Reviewed 15 October 2018

Room tip: Fresh milk mini bottles available at breakfast to take back to the room.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Arena_Hospitality, Manager at Park Plaza Histria Pula, responded to this reviewResponded 16 October 2018

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Reviewed 14 October 2018

As I used to come here when the hotel was called Histria (before it became part of the Park Plaza chain), I expected to see major finishing touches, as it is not a new hotel. Unfortunately, it felt like the old one...with absolutely nothing to complain about, except that you can see that it has not been renovated. The breakfast was very good, service all around was great, so there is only something to be done about the atmosphere to sparkle it up a bit (not just put a new name tag on the entrance).

Date of stay: October 2018
Trip type: Travelled on business
1  Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arena_Hospitality, Manager at Park Plaza Histria Pula, responded to this reviewResponded 16 October 2018

Dear Guest,
Thank you for choosing Park Plaza Histria and for sh taking your time to share your feedback.
We are very happy to know that you were satisfied with the breakfast and our valuable team members. Providing exceptional service is in the heart of what we do and it makes us very happy knowing that we met your expectations. On the other hand, as there is always room for improvement, we would like to thank you for your feedback related to ambience.
With hope to get another opportunity to welcome you, we are sending you our best regards!
Park Plaza Histria Management Team

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