The staff are friendly and helpful. You couldn't ask for a better breakfast (buffet). The hotel is right on the bay, so the location is pleasant, but also well placed as you can take a nice long walk or quick bus ride in to the old town. Even better, you have easy access to all the nice attractions of the Lapad peninsula, relaxing cafes and restaurants and a lovely seawalk. Also, the hotel is quite close to the bus station and ferry terminal. If I am ever lucky enough to return to Dubrovnik I will definitely stay at the same place.