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All reviews palace walls jupiter hotel hotel staff old city public parking hotel is situated fantastic location top floor reception luggage stairs heart croatia luxury
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Reviewed 25 June 2017 via mobile

Fun room with very alternative decor! The fun stopped there. An over familiar man on the reception, no offer of help with our bags and in the morning sat with his head resting on his hands even when we asked which way to breakfast. Leaking air-con over the wooden stairs up to the room, slipping with a heavy suitcase a real possibility. Then simply the worst breakfast ever. Tired looking food, poor coffee. However, good location when you eventually find it!

Stayed: June 2017, travelled as a couple
5  Thank EnglandPorsche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017

We stayed at this hotel and had great service.
We would like to especially thank the following hotel staff for their excellent service and great help- Rosie, Maya and Bevi.
these ladies ensured that we were comfortable and had no hassles with storing our luggage.

  • Stayed: May 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Bernard591018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017

Staying right inside of the palace, a few steps to see all of the sights and staying in the history. Staff was helpful and the rooms were fantastic. Beautiful artwork and extremely up to date rooms. Step outside and begin exploring.

  • Stayed: April 2017, travelled solo
    • Value
    • Rooms
    • Service
2  Thank Shelby B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2017

We stayed in Heritage Hotel, Diocletian Palace. Amazing, breath taking experience with lots of shops and restaurants on your doorstep. Felt like a queen in the well decorated room. The only problem was finding this little gem in the huge palace. We travelled Croatia by car and finding (and fitting) in parking outside the palace seems to be a huge problem. We travelled in winter and I could just imagine what a sight it must be in summer.

Room Tip: Large and sunny rooms with free coffee at reception.
  • Stayed: December 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Danny-Ronel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe N, Director of Operations at Heritage Hotel Diocletian, responded to this reviewResponded 18 April 2017

Dear Danny-Ronel C,

Thank you for your good review.

We are very happy to read you had a positive experience both at our Heritage Hotel Diocletian and its surrounding amenities.

We are sorry you had some difficulties in finding us and with our parking facilities.

My team and I would be honored to having you with us one day during the summer.

Sunny regards from Split.

Giuseppe Nardiello
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2017 via mobile

Each room is personalised with its own artwork. It's beautiful and reasonably priced for a regular room. It's also conveniently located inside the Palace and in close proximity to the Promenade.

Overall, loved my stay. Would definitely come back.

Stayed: February 2017, travelled with friends
Thank Audrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giuseppe N, Director of Operations at Heritage Hotel Diocletian, responded to this reviewResponded 18 April 2017

Dear Audrey W,

Thank you for your excellent review and for appreciating the personalized artwork we have in each of our rooms at Heritage Hotel Diocletian.

My team and I would love to welcoming you back in the near future.

Warmest regards from Split.

Giuseppe Nardiello
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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