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1 - 6 of 142 reviews
Reviewed 2 February 2020 via mobile

I recently stayed at this hotel and I’m very pleased with the quality of service - professional, friendly and helpful front desk staff. Complimentary breakfast was great too. The rooms are always clean and well maintained. The key feature is a 24 bar/restaurant with lots of options to eat and drink. The location is amazing. Close to downtown and restaurants

Date of stay: January 2020
Trip type: Travelled on business
1  Thank DenisV
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 October 2019

Everything was fantastic, the room was very nice the services and staff are top notch. i have stayed at the premier place and i must say this hotel is just as good. the location was perfect i could walk to anything. this will be my place to stay on my return.

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank rrwilkey
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 August 2019

Enjoyed stay in this hotel during 8 days in July 2019. Fully renovated building,
Clean rooms, comfortable beds, a lot of storage space and very god breakfast.
Location is dry central, 10 min walk to subway. Subway is cheap 8 griven , you should buy ticket at
Machine and you have to pay cash only, maximum denomination accepted by machine is 10 griven.
It’s difficult to change money, you have to buy in kiosk some unnecessary things in order to get smaller denominations. No day or weekly tickets, tickets for subway only, if you need transfer to bus or tram you should buy
A new ticket. What a pleasure weekly ticket in Berlin - valid for subway, buses and teams.

Date of stay: July 2019
Thank Arik M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 June 2019 via mobile

We stayed 4 nights, rooms are big and clean, location is close the center. You can choose this hotel without hesitate. Only problem is staf can not speak english , they really try to help you but it takes long time

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank yasemin1606
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alexeeva, Директор по продажам at Aurora Hotel, responded to this reviewResponded 4 June 2019

Dear 994yaseminb!

Let me thank you for choosing Premier Hotel Aurora and taking the time to share your emotions. We are sincerely glad that you generally enjoyed visiting us and you were pleased with everything. We sincerely regret that you are faced with the language barrier of our employees, thereby experiencing some inconvenience.The situation is not entirely inherent in us, because The main contact service is fluent in several languages and we are very sorry to hear that.We hope this nuance is not much upset you, and when choosing a hotel, you will again choose ours.

Best wishes, Team Premier Hotel Aurora!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2019 via mobile

For my very first stay in Kharkiv I have been lucky in choosing a perfect hotel. Everything is in walking distance, the rooms are spacious, clean and well isolated. Even having a room on the street side was not a problem, super calm.
The breakfast buffet is great and K got everyday a nice cappuccino made with a lot of fantasy. The service is just perfect and extremely friendly.

Date of stay: May 2019
Trip type: Travelled solo
2  Thank S3243SMjc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Alexeeva, Директор по продажам at Aurora Hotel, responded to this reviewResponded 4 June 2019

Dear S3243SMjc!

Let me thank you for choosing Premier Hotel Aurora as a location for accommodation in the city of Kharkov. These reviews, like your - invaluable for our entire team. We are happy to know that you are satisfied with your stay and you have only positive emotions. Thank you for having pointed out the comfort of our rooms, the hotel location, quality and variety of food at breakfast time. It is especially nice that we appreciated the work of our bartender and the taste of coffee. We look forward to seeing you again!

Best wishes, Team Premier Hotel Aurora!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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