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Reviews (841)
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All reviewsbusiness parkcomplimentary breakfastnaval academyroom was cleanthe breakfast areaquiet areathe staff was friendly and helpfuloff the highwaya nice place to staydowntown annapoliswould stay here againyogurtfront desk staffshort drivecookieslobbypet
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34 - 39 of 842 reviews
Reviewed 3 April 2018 via mobile

This is by far the worst Hampton Inn I have ever stayed in. The room doesn’t even have a closet. They have a curtained area on the back wall that covers a few hangars and the ironing board. They give you 2 towels, so if need more you must ask. The bathroom doesn’t have any room for you to place you necessities. They have a chair in the corner without a light so don’t try to read. The heating element is under the window and when it goes on it sounds like a jet engine going on and then blows cold air before any heat comes on. Just awful - I can’t say that enough. The only redeeming thing about this place is the efficient and pleasant men at check in.

Stayed: April 2018, travelled as a couple
Thank Pambaknj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth D, Manager at Hampton Inn & Suites Annapolis, responded to this reviewResponded 5 June 2018

I am sorry that your visit was not indiciative of our premium quality and service and I appreciate you taking the time to let us know. The information will be reviewed and used towards improvements.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

I love the hilton product and a honors member. I have stayed here before and had exceptional service this time was not that. The desk did not inform me there was a pet fee when booked and the 75 fee they chg is way out of line most hiltons if they chg at all is 40.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank herbertk432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth D, Manager at Hampton Inn & Suites Annapolis, responded to this reviewResponded 5 June 2018

Thank you for taking time to share feedback following your visit to the hotel. I am sorry that we did not exceed your expectations. The intent is not to surprise with the pet fee and we will absolutely review the web-site to ensure this important information is communicated clearly on the website. Again, our apologies and I hope we can welcome you back in the future for a truly excellent visit.

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Reviewed 26 March 2018

My experience was very nice. I was super impressed with the young lady at the front desk. I called for a broken heater. She cammupstairs and checked it then switched my room and turned on the heat to the new room before I got in.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank themukster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth D, Manager at Hampton Inn & Suites Annapolis, responded to this reviewResponded 5 June 2018

Thank you for letting us know how much you enjoyed the service you received, particularly when you experienced a challenge. I hope we can welcome you back again in the future!

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Reviewed 22 March 2018

A very average hotel with an extremely friendly and helpful staff. Room was clean but again very average. Continental breakfast looked OK but we only had a couple of yogurts so we can't say for sure. Location was GREAT!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGMfalanam, Manager at Hampton Inn & Suites Annapolis, responded to this reviewResponded 25 March 2018

Hello James C,
Thank You for your review of our property. We appreciate having you as our guest. We're happy to know that our staff was extremely friendly and helpful and that the location worked out great for you.

We Thank You for your honesty and look forward to accommodating you again in the future.

Thank You

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Reviewed 20 March 2018

Very quiet location in an industrial part of Annapolis near the malls. Not convenient to historic downtown Annapolis. Okay for someone for shopping or business trips. Not a great location to see downtown.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank lab12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGMfalanam, Manager at Hampton Inn & Suites Annapolis, responded to this reviewResponded 25 March 2018

Hello Lab12345,
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate having you as our guest.
Though we are not in the Downtown Annapolis area, we are only a 10-15 min drive away, which can prove very convenient for our guests. The next time you are in Annapolis, please feel free to visit us again.

Best Regards

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