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“Very Clean, New”

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Hilton Garden Inn Aberdeen
Ranked #1 of 16 Hotels in Aberdeen
Certificate of Excellence
New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Clean, New”
Reviewed 25 August 2011

Room was very clean, modernly appointed, convenient to highways, nice queen beds.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LongIslandJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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437 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Swedesboro, New Jersey
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 August 2011

Stayed here for one night during basebal tournament. Awoken at 2:30 in morning to four bites on head and under arm. Took all bugs found under pillow and on mattress to front desk. General Manager was rude and defensive. Owner of hotel never bothered to return calls despite leaving messages in voicemail. Spent three days with high fever.
Do Not Stay Here...DO NOT STAY HERE...

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
10 Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 5 August 2011

We stayed at this hotel for our friends wedding. The hotel was nice and very clean. We only had one issue, which was the shower clogged and we had to switch rooms (mid shower I still had soap in my hair). We had been in this room for about two hours and had gotten under the covers to watch tv, used the bathroom, and semi-unpacked. We were immediately switched to the room next door and the shower worked perfectly (except they did not have a liner on the curtain and water got everywhere). A few minutes later we heard people in the hallway, apparently they never checked our old room and put other people in there. The bed was undone and the toilet/shower was not cleaned. Nonetheless they were then switched to another room as well.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank icedteaguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia H, Manager at Hilton Garden Inn Aberdeen, responded to this review, 14 August 2011
Thank you for your gracious and kind words, and I am so glad that you found the hotel nice and clean.

On behalf of all our team, I apologize for the inconvenience of switching a room in the middle of the shower. I would also like to apologize to the other family who, during this confusion, was checked into your old room. We do check every room daily, bathrooms, tubs, and I am so sorry to have missed that “clogged Shower.” I assure you that this is a truly rare incident. I do hope you keep the faith in Hilton Garden Inn Aberdeen and will visit us again in future happy occasions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2011

This hotel is overall nice, however don't expect to get much rest because housekeeping will come banging on your door at 8 am. Checkout isn't till 12pm so that to me is unacceptable.
Thats my only complaint. Have a good day :)

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sashmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 May 2011

On our way home from a vacation, we called ahead to make a reservation. Front desk person indicated there were plenty of rooms, and to just come on in. Front desk service was friendly and professional. After checking in, stepped on large bug crawling on floor on way to elevator. Sent to a room that reeked of mildew. Called the front desk and the lady apologized and immediately gave us another room without carpeting. Only problem with no carpeting is that you can hear everything. Apparently the room on the floor above us didn't have carpeting either, because we could hear things dropping on the floor. Toilets were very loud. Heard our neighbor flush numerous times throughout the night. Room temperature was impossible to regulate. Got too hot and then too cold. Price very high considering breakfast was not included. Did pay for breakfast. It was very good -- omelettes made to order, excellent bacon and potatoes. Lots to choose from.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hawkinsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Aberdeen

Property: Hilton Garden Inn Aberdeen
Address: 1050 Beards Hill Rd, Aberdeen, MD 21001-2230
Phone Number:
Region: United States > Maryland > Aberdeen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Aberdeen
Price range (per night): $186 - $292
Hotel Class:3 star — Hilton Garden Inn Aberdeen 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Hilton Garden Inn Aberdeen Hotel Aberdeen

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