We stayed at this hotel from 3/17-3/20 with our son, age 10. We had a Executive Suite room which was quite large. It consisted of two rooms -- a bedroom with two double beds and another sitting room. Both rooms had televisions and there were a couple of stations in English (CNN and a fox channel). The room was clean and the beds were very comfortable.
The Staff tries hard, but do not expect super service. My husband speaks Spanish so we can not attribute the shortcomings to a language barrier. For example, we had a package that included a happy hour each night with food. When we went down each night, the Staff did not seem to have anything set out (and other guests experienced the same). The Staff would then allow people to go to the bar and then they tried to make some sort of snack. The first night was mozzarella sticks. The whole happy hour was just disorganized.
The business center was very good -- 3 working computers and quick internet service. You have to pay, however, if you want to print anything out. There is an ATM in the hotel and the front desk can make change for you.
There is a pool and jacuzzi on the roof, which were both fine. The most surprising part of this hotel was the gym -- it is very well equipped (treadmills and elliptical machines, free weights), and the gym itself is quite large with windows.
The hotel is in a good location and you can walk to the department store next door (if you forgot anything -- store is very similar to a Macy's) and there is a pharmacy right around the corner.
Also, there is a new Panama City tour operator (double decker bus) and one of the stops is just down the street from the hotel. There is also a great Italian restaurant (Tre Scallni) next to the hotel and the food is excellent.
The hotel overall was fine...and I would recommend it. This is a good value hotel and on that basis, it will be fine. If you are used to a higher level of service, this is not the option for you.
Keep in mind that there is a lot of construction going on in Panama City and noise will be an issue (especially if you are on the first floor of this hotel)
- Official Description (provided by the hotel):
- Book a room at the DoubleTree by Hilton Hotel Panama City - El Carmen, where a friendly staff member is waiting to greet you with a freshly baked, chocolate chip cookie. The central location of this Panama City hotel makes it ideal for business travelers and guests on vacation. Attend conferences in the financial district, or enjoy the fine Central American dining and excellent shopping centers situated within walking distance.Each spacious guest room at our Panama City hotel features a 37-inch TV, minibar, and luxurious plush-top bed with five jumbo hypo-allergenic pillows. Families on vacation can enjoy the additional space that comes with a suite. Use the complimentary high-speed internet access to stay in touch with the office or to plan your day. Accessible rooms are available for guests who require modified amenities. Relax in the rooftop pool and whirlpool, unwind in the Spa, or exercise in the fully equipped gym. ... more less
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- Also Known As:
- Doubletree By Hilton Panama City Hotel Panama City