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“Great pizza”
Review of Pizza Piola

Pizza Piola
Ranked #196 of 1,250 Restaurants in Panama City
Price range: USD 10 - USD 15
Cuisines: Pizza
Restaurant details
Reviewed 15 January 2017 via mobile

This is a little out of the way, but worth it. A little spartan inside, but the salad and pizza are fresh and tasty. Waiters a attentive and the beer was cold in a frosted mug. I'm in! Give it a try, I think you won't be disappointed.

Thank bradrobenolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 40 reviews

Reviewed 5 August 2016

I went to Pizza Piola for the second time yesterday, August 4 2016.

The restaurant has a good location, the ambiance is nice, very local and the service is good.

The food was tasty, good portions, nice presentation.

The only bad thing we experienced was the payment process.
We added the service to the total bill (we calculated a 13% instead of the suggested 10%) and we divided the amount between 4. The waiter suggested us to get separate bills in order to avoid any balance discrepancies but we declined his offer.
Two of us paid with a credit card and we specified the exact amount to be charged to the credit cards. We do this all the time in Panama and there has never been an issue.

The surprise came when we noticed that they had charged to the credit cards an extra “transaction fee” which was 10% of the amount we asked to charge. We complained but the cashier told us that this is a regular charge when paying with a credit card and that there was nothing they could do about it.

Again, we go to restaurants all the time in Panama, we use the same payment process everywhere and we have never been charged an extra 10% when using a credit card. Coincidentally their “transaction fee” matches the 10% suggested service fee.

They just overcharged us for $5 usd, it is not a big amount but what makes you feel uncomfortable is the fact that they are fooling you.

The good food and the good ambiance were spoiled with the greed of the waiter or the cashier.

    • Value
    • Service
    • Food
2  Thank tbaurez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2016 via mobile

There are too many fantastic restaurants in the city to waste time, calories and money in a tasteless environment.

"There's no avocado for the salad you ordered" waiter said. "Can you add hearts of palm or something else instead?" - salad comes with hearts of palm- "I would have to charge you extra for it." "Then how about you deduct the avocado you're out of and bring the salad?" "I'm afraid I can't do that."
Great start ..........

Everything is either a boring, pale and undercooked tomato sauce or cream sauce; zero creativity.

We ordered a kale salad which was bitter and two pizzas both tasteless and boring, skimpy on cheese and sauce.

Last but not least, the waiter attempted to remove one of the dishes while the person was still eating. Check please: two pizzas, a salad, coke and a glass of wine = 60.00.

Thank LittleRockStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2016 via mobile

We went here to catch up with some friends, experienced good service and our food was timely. I ate gnocchi, and it wasn't amazing, but the pizzas were wood-oven baked and tasty. Don't have much in the way of a wine list.

Thank Brittany J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2016 via mobile

We stopped at Piola on the 1st night of our 6 week stay in Panama. We have traveled through Central America and tried pizza at several places in several countries. Piola's definitely has the best pizza we have tried. The crust is thin and the cheese was SO good! The cheese in Central America leaves something to be desired but the cheese on our pizza was flavorful and rich. The restaurant was clean and the staff was friendly. The owner was talkative and informative. We will be going back to try gnocchi night on the 29th. The only drawback was that they didn't have beer or wine, just juices and sodas for drinks.

Thank CostaWhyNot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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