We stayed at the Ramada Encore our final night in Ukraine and were very impressed with the accommodations and, especially, with the friendly, helpful, and professional staff at the front desk. A friendly young man named Voldodymyr checked us in and even showed us to our room on the 11th floor, wanting to make sure it suited our needs. The friendly manager, Igor, gave me his business card and told my husband and me to let him know if we had any questions or concerns during our stay. The staff’s English is perfect, making communication easy. When we said we needed a cab to take us to the airport at 7:00 the following morning, they arranged it for us, and the driver even came inside the lobby to pick us up.
The room itself was immaculate. The only thing making it a bit less than ideal was that there were twin beds instead of two queen-sized or one king-sized bed as we are used to in the States, but otherwise, the room suited us perfectly. Overall, this is a great place, and we would be happy to stay again the next time we visit this up and coming city. Again, the wonderful staff deserves a big thank you for going out of their way to make us feel welcomed and our business appreciated.More
- Free Wifi