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“Best experience”
Review of The Vintage Pub

The Vintage Pub
Ranked #108 of 145 Nightlife in Bucharest
Attraction details
Reviewed 28 July 2017 via mobile

That place when ypu go to listen good music and have a lot of fun!! Is that place when you want to come every week end.

Date of experience: July 2017
Thank Sergiu D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VintagePub, Guest Relations Manager at The Vintage Pub, responded to this reviewResponded 3 August 2017

Hello Sergiu,
The team here at The Vintage Pub is thrilled to hear such good feedback, and we’re proud to be one of the best and well reputed clubs in Bucharest.

We hope to see you again soon, and bring a friend!

The Vintage Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 136 reviews

Reviewed 22 July 2017 via mobile

Surprised that serving staff can be so rude. This place obviously does not need the business or they would hire friendly staff.

I thought maybe problem was just us, but they were rude to table next to us...another table of 6 left after waiting for service.

AVOID THIS PLACE!!! Should've listened to other reviewers. Pity the waiter said he speaks no English as he will not be able to read this...hopefully the owner does speak English and will take action and fire maitre'd.

Wonder if we will finally get service when we get up and leave without paying bill?

Date of experience: July 2017
Thank twistof8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VintagePub, Guest Relations Manager at The Vintage Pub, responded to this reviewResponded 3 August 2017

Hello,

We are sorry to hear about your bad experience.
We’re normally known for our great attention to our customers, and we regret that we missed the mark. That was truly not our intention, we appreciate your feedback and we hope you'll give us the chance to make it up to you. We are sorry to hear about the rude staff, our personnell is usually really nice and attentive and they do speak English. We apologize for the bad service and hope you can understand there is always a reason, nevertheless unexcusable.

We hope you you will be back and give us the chance to make it right. Please feel free to contact us if there is anything we can do to help.
Thank you again for your feedback,

Sincerely,
The Vintage team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2017 via mobile

We decided to take a sit and have some drinks in this place because of the nice terrace it had and we all realized at the end what a mistake we had made.
I would only recommend this place to local people that can speak the language because despite being in a tourist place none of the waiters spoke English.

We ordered something as simple as still water and a Coca-Cola Zero. They brought Sparkling water and Pepsi (I don't have anything against Pepsi but they could have warned before bringing it so we could order something else.)

We waited for 30 minutes for the bill while the waiters were completely ignoring us and talking to each other despite being the only costumers they had. I want to note that whenever we asked for the bill they just didn't even look at us and started laughing.

Not recommended at all.

Date of experience: July 2017
Thank marinalenard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VintagePub, Guest Relations Manager at The Vintage Pub, responded to this reviewResponded 3 August 2017

Dear Marina,

Hello,

We are sorry to hear about your bad experience.
We’re normally known for our great attention to our customers, and we regret that we missed the mark. That was truly not our intention, we appreciate your feedback and we hope you'll give us the chance to make it up to you. We are sorry to hear about the rude staff, our personnell is usually really nice and attentive and they do speak English. We apologize for the bad service that made you feel uncomfortable and hope you can understand there is always a reason, nevertheless unexcusable.

We hope you you will be back and give us the chance to make it right. Please feel free to contact us if there is anything we can do to help.
Thank you again for your feedback,

Sincerely,
The Vintage team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2017 via mobile

Nice place with terrific service. The waiter was completely absent and doing nothing while we were waiting for him to place the order, get the drinks and pay the bill. He brought everything wrong and was not attending us despite we were the only customers. When we called him he kept laughing at us with his colleagues. Don't go to this place.

Date of experience: July 2017
1  Thank Arcotangente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VintagePub, Guest Relations Manager at The Vintage Pub, responded to this reviewResponded 3 August 2017

Hello,

We are sorry to hear about your bad experience.
We’re normally known for our great attention to our customers, and we regret that we missed the mark. That was truly not our intention, we appreciate your feedback and we hope you'll give us the chance to make it up to you. We are sorry to hear about the rude staff, our personnell is usually really nice and attentive and we are sure it wasn't their intention to make you feel uncomfortable. We apologize for the bad service and hope you can understand there is always a reason, nevertheless unexcusable.

We hope you you will be back and give us the chance to make it right. Please feel free to contact us if there is anything we can do to help.
Thank you again for your feedback,

Sincerely,
The Vintage team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 30 June 2017 via mobile

Just make sure you have change when paying at the bar for your drinks. The bar staff will not give you back your change.
Overall, it's a good place to drink and dance tho.

Date of experience: June 2017
Thank Marshall R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VintagePub, Guest Relations Manager at The Vintage Pub, responded to this reviewResponded 3 August 2017

Hello,

We are sorry to hear about your bad experience.
Our bartenders are normally known for their great attention to our customers, and we regret that we missed the mark. That was truly not our intention, we appreciate your feedback and we hope to see you again soon, and bring a friend, you'll have a drink of your choice on the house because we really want the chance to make it up to you.
Please feel free to contact us if there is anything we can do to help.

Thank you again for your feedback,

Sincerely,
The Vintage team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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