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Reviewed 11 September 2019 via mobile

We spent here more days last week for a celebration. The visit was a pleasant surprise for me: a modern location and obvious efforts for keeping high standards.
But...the neverending problem = the lack of staff. Here, for example, there is insufficient upkeep/maintenance team: impaired lock doors, a safety box closed [which they did not fix, despite our demand.], malfunction of HVAC device.
In particular, the trouble with car parking: there is one much too small (only ab. 10 places) for a such large hotel (ab. 150 rooms).
On the other hand - suitable trumps: large and comfortable rooms (as a superior category ones); good and various food for breakfast; young and kind desk staff, eager to learn and improve education.
And I may their permission for a suggestion: get and keep the trend for environment-friendly servicing = it's not necessary to replace towels or glasses every day!...

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Marian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidovici E, Генеральный директор at Jumbo Hotel, responded to this reviewResponded 12 September 2019

Dear Marian P, Thank you for your kind comments. It is always wonderful to hear when a guest has experienced so much that Jumbo Hotel Chisinau has to offer. As per your experience you dealt with our helpful staff, and we are delighted you found our location ideal for your needs. We look forward to welcoming you back soon. Kind regards, Maxim Duvidovich, General Manager

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Reviewed 11 May 2019 via mobile

The room that was booked for me had two small single beds, across the room from each other. Both beds were clean and the room was in general good repair. There was a mini fridge stocked with drinks and snacks (separate cost) and a complimentary bottle of water on the TV stand. The bathroom had a "swedish" style shower cabinet in it, which worked well enough, although a bit small for my comfort. My view was of the neighboring building and parking lot, so nothing to discuss there.

The highlight of this establishment was the included breakfast. The assortment of cooked and cold foods should satisfy anyone's needs. The buffet style breakfast area was clean and manned by an attentive staff member. Food was constantly restocked/refreshed.

Overall, the room was okay, although I've certainly slept in more comfortable accommodations. The room was fairly quiet, so at least sleep wasn't disturbed. I can't speak to the cost, as that was covered. I'm not certain I'd want to stay here on my own dime, although it certainly could have been worse.

Date of stay: May 2019
Trip type: Travelled on business
Thank theapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidovici E, Генеральный директор at Jumbo Hotel, responded to this reviewResponded 11 May 2019

Dear theapp, Thank you for your kind comments. It is always wonderful to hear when a guest has experienced so much that Jumbo Hotel Chisinau has to offer. As per your experience you dealt with our helpful staff, and we are delighted you found our location ideal for your needs. We look forward to welcoming you back soon. Kind regards, Maxim Duvidovich, General Manager

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Reviewed 28 February 2019

Hotel with a amazing location at the center of Chisinau, with amazing view to the horizon of chisineu, room very confortable facilities very good, amazing food and extremly nice the attention of the staff an special mentionfor Anastasia in the reception full attention and extremely helpfull and nice person and another special mention to Galinda which even found my phone when I lost it (that you will not found it in any another hotel in Chisinau) and also she can cordinated any trip which you are planning inside of Moldova and extremly nice and kind, my high recommendation for this hotel and full confidence

Room tip: any floor is so quiet and all the rooms have plenty space
Date of stay: February 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank jesus_coelho_89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidovici E, Генеральный директор at Jumbo Hotel, responded to this reviewResponded 28 February 2019

Dear jesus_coelho_89, Thank you for your kind comments. It is always wonderful to hear when a guest has experienced so much that Jumbo Hotel Chisinau has to offer. As per your experience you dealt with our helpful staff, and we are delighted you found our location ideal for your needs. We look forward to welcoming you back soon. Kind regards, Maxim Duvidovich, General Manager

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Reviewed 31 August 2018

A group of us stayed for a little over a week here. It was hot and unfortunately, we were there when the A/C was not working. It took a few days to fix but it was fine; they bought fans for us and put them in the rooms for us until the A/C was fixed.
Our room was a large, corner room with a small private room inside. Super spacious. The room and the hotel were kept clean all the time.
The staff was over the top nice to us. Our ladies in the restaurant, Iulia and Natalie were very attentive and always had a smile and a bottle of water ready when we needed it.
The food in the restaurant was very good; we ate breakfast and dinner there nearly every day.
There is a beautiful park (Valea Triandafilor) across the street that was always active. There are three lakes in it and paddle boats available on at least two of them. There is an amusement park on the south end of the park as well as food and drink available throughout.
I absolutely recommend the Hotel for a short or long stay in Chisinau for the staff, the room, the restaurant, and the location.

Room tip: rooms ending in 01 are the corner rooms with a lot of windows to view the park and parts northwest and southwest.
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank ScottM3609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidovici E, Генеральный директор at Jumbo Hotel, responded to this reviewResponded 25 September 2018

Dear Louis L, Thank you for your kind comments. It is always wonderful to hear when a guest has experienced so much that Jumbo Hotel Chisinau has to offer. As per your experience you dealt with our helpful staff, and we are delighted you found our location ideal for your needs. We look forward to welcoming you back soon. Kind regards, Maxim Duvidovich, General Manager

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Reviewed 26 July 2018 via mobile

Stayed at Jumbo for a one night stopover. Room was fine - functional. Staff were helpful and happy to assist with booking taxis etc.

The breakfast looked good but we had to leave for the airport early so only had time to grab a few pastries as we left.

Would return.

Date of stay: July 2018
Thank Y7619GTjacks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davidovici E, Генеральный директор at Jumbo Hotel, responded to this reviewResponded 26 July 2018

Dear Jack S, Thank you for your kind comments. It is always wonderful to hear when a guest has experienced so much that Jumbo Hotel Chisinau has to offer. As per your experience you dealt with our helpful staff, and we are delighted you found our location ideal for your needs. We look forward to welcoming you back soon. Kind regards, Maxim Duvidovich, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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