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“Nice rooms and friendly service” 4 of 5 bubbles
Review of Mercure Nadi

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Mercure Nadi
Ranked #9 of 26 Hotels in Nadi
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765 reviews from our community

Traveller rating
    70
    283
    285
    83
    44
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Warsaw, Poland
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 7 February 2012

We stayed there for one night waiting for a boat to Yasawas (they have free pick up to the harbour). We had our booking made by local travel agency and it seems that we overpaid - it cost us nearly 200 F$ without breakfast. The quality was not worth that money. The room was wide but it should had been modernized (to be honest, the whole hotel deserves it) and cleaned (the courtain was not laundered for some time). Nice swimming pool in the centre with direct access from some of the rooms (we had such room). Breakfast was nice but expensive.

You may spend there one night but never go there for a holiday (BTW, the coast is quite distant).

  • Stayed January 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wfedor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack W, General Manager at Mercure Nadi, responded to this review, 17 March 2012
Thankyou for taking the time to tell us about your experience at the Mercure Nadi. I'am sorry that your experience did not meet your expectations in a few areas; please allow me to express my sincerest apologies.
At Mercure Nadi, we strive to provide a superior service for every guest, therefore your feedback is very important to us.
Thankyou again for sharing your experience, and we hope your next visit will give us the opportunity to better serve you in the near future.
Yours sincerely
Jack Work
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 2 February 2012

We checked in Jan 2012 and booked connecting room. The location of the hotel is very good which makes it convenient for everything. The room was clean with the relevent facilities. There was ac as well. The first time we stayed we booked 2rooms and the second time we had connecting room facing the pool area which we all liked very much. Sitting with a drink in the deck feels so nice. We loved it.
Overall it was a good stay with friendly staff. A shuttle was also availbale on site and as schedule we left early morning for our flight back home.
Thank You

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sharmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack W, General Manager at Mercure Nadi, responded to this review, 17 March 2012
We very much appreciate your comments regarding your stay at the Mercure Nadi. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I'am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thankyou again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Your sincerely
Jack Work
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hunter Valley
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed 1 February 2012

Stayed here late Jan 2012 in 2 rooms for 2 nights after returning from Coral Coast. Check in was slow - we waited about 40 minutes for our room to be prepared as the hotel had been swamped by a delayed flight to LAX. There was no where to sit in the lobby as a large amount of travellers were waiting for airport transfers.
Rooms are basic and because there had been such a demand in the hotel the night before the rooms were not cleaned thoroughly (floors were dirty and gritty), toiletries and tea/coffe supplies were limited and there were no towels available.
No hot water in the showers as previously noted, and despite assurances that this would be fixed, it remained the same for the duration of our stay.
As a previous reviewer noted, the airport transfer was oddly timed - 6am for a 9am flight! Luckily, the transfer driver was very friendly and offered to drive us at a time of our convenience.
Location wise, this hotel is not close to Nadi Town or Denarau - about a 5-15 minute drive. But, close to the hotel are a number of restaurants, cafes, bakeries, chemist, doctors surgery, supermarket all within walking distance.
We did not eat at the hotel, but ordered from nearby Pizza King & Wishbone Chicken which was good.
The pool was OK - adequate but not spectacular. A little grimy, but still a nice cooling dip.
The grounds are nicely maintained and there were even hammocks and day beds for lounging around.
Air con in the rooms was an issue - ours was too cold and our children's was too warm - no individual adjustments.
And although there are TV's, there is limited reception so don't get your hopes up on catching up on the lastest current affairs or your favourite programs! Nickelodian was about all we could get.
Rosies tour desk in the lobby was helpful and efficient.
Check out and porter services were efficient.
Reasonable value for money - just a little sloppy round the edges even when you account for Fiji standards.

Room Tip: No lift so ify ou have trouble wait stairs ask for a ground floor room.
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank woolygirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack W, General Manager at Mercure Nadi, responded to this review, 17 March 2012
Thankyou for taking the time to tell us about your experience at Mercure Nadi. I'am sorry that your experience did not meet your expectations in a few areas; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues highlighted.
Thankyou again for sharing your experience, and we hope your next visit will give us the opportunity to better serve you in the future.
Your sincerely,
Jack Work
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Nadi

Property: Mercure Nadi
Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Phone Number:
Region: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Nadi
Price range (per night): $72 - $120
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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