The staff were friendly behind the counter but I had a maid barge in on me within a few hours of arriving - simple communication could have avoided that.
Overall, I am rating this hotel well because of the value considering the location. Pocitos is a wonderful area with great shopping, dining, and the people are very genuinely nice. Rooms have a great many amenities included too. If you're used to sleeping in quiet all night, bring ear plugs because this is a happening area at all hours.
- Free Wifi