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rp123817
Basingstoke, United Kingdom

Fabulous hotel and excellent service

5.0 of 5 bubblesReviewed 18 Aug 2022
My stay at the Life Hotel was amazing. Dan (hotel manager) and his team did everything possible to make me and my family welcome and comfortable. He gave us advice on where to go, what to see and eat. The hotel has everything you require from the swimming pool on the terrace, sauna, great food to clean spacious rooms. My kids were kept entertained with the table tennis table, pool table and lots of other games they had available on site. It has lots of wash basin’s dotted around and space to eat in another area if you are concerned about covid. The location is excellent amongst rural beauty and surrounded by the andes mountains. It’s about 15 minute taxi ride into Ollantaytambo and 20 mins to Urubamba. Dan made us feel welcome and part of the Life Hotel family. Definitely would recommend this hotel if you are looking to stay in the scared valley. From MP in the UK.
Date of stay: August 2022
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this review
Responded 18 Aug 2022
Dear Rajesh,

Thank you for taking the time to tell world travelers about your stay at Life Hotel Valle Sagrado.

It makes us happy to know that you had an excellent experience, and thank you for your detail of mentioning the kindness of our team, it is our passion to serve; and when we know that our efforts have been successful, it motivates us to continue on the path of excellence.

We hope to welcome you in the near future and show you once again the commitment to satisfaction and hospitality that characterizes us.

You can count on us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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7 - 12 of 352 reviews
Reviewed 26 July 2022

A hidden treasure. Stayed here three nights with family and friends. The hotel is a retreat with spa atmosphere. Hotel personnel are very tentative. Rooms are equipped with heater which is really good for the cold mountain night. The restaurant in the hotel serves amazing Peruvian steak, probably the best I have tried in Peru! Highly recommended!

Date of stay: July 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Tao S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this reviewResponded 26 July 2022

Dear Tao,

Thank you for such a nice comment, we are delighted to know that the hotel was to your liking. It is an honor for us that you have chosen us among so many options, we hope to receive you again in this that is your home in Urubamba.

We are encouraged to know that your stay was to your liking and that you enjoyed the comfort of our rooms and the tranquility that our location offers, we work hard to offer the quality that our dear guests expect and deserve.

Please come back soon! We would love to serve you again!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2022

Beautiful hotel, VERY attentive and caring and responsive staff. The hotel is 20 min from Urubamba and 20 min from Ollaytantambo, nothing walkable in the immediate area, but good base if you have a car, would return!

Date of stay: July 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Atmalogy T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this reviewResponded 24 July 2022

Dear Heather,

Thank you for taking the time to tell world travelers about your stay at Life Hotel Valle Sagrado.

It makes us happy to know that you had an excellent experience, and thank you for your detail of mentioning the kindness of our team, it is our passion to serve; and when we know that our efforts have been successful, it motivates us to continue on the path of excellence.

We hope to welcome you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2022 via mobile

Perfect hôtel, room clean, confortable, big,very good restaurant. Good prices.
Jaccuzi pleasant, games for children
People help us to visit area, good driver.
Excelent place to discover the sacred valle.

Date of stay: July 2022
Trip type: Travelled with family
Thank Agnes C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this reviewResponded 21 July 2022

Dear Agnes,

We appreciate your time for sharing the experience of your stay at our Life Hotel Valle Sagrado; positive feedback allows us to continue in our process of growth and continuous improvement.

We are glad to know that you had a pleasant experience during your visit.

It is a pleasure to serve you, we hope to welcome you in the near future and show you once again the commitment to satisfaction and hospitality that characterizes us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2022

Very good facility, great staff, good food. A good entertainment room with pool and table tennis tables and A nice bar at the top. The sink in our room was leaking water, which was not fixed during our 2 day stay there.

Date of stay: July 2022
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank pavelkornilovich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this reviewResponded 15 July 2022

Dear Pavel,

We appreciate your time for sharing the experience of your stay at our Life Hotel Valle Sagrado; positive feedback allows us to continue in our process of growth and continuous improvement.

We are glad to know that you had a pleasant experience during your visit.

It is a pleasure to serve you, we hope to welcome you in the near future and show you once again the commitment to satisfaction and hospitality that characterizes us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2022 via mobile

We stayed the night before and the night after a 2D/1N Machu Picchu tour. Even though we chose to stay in the Sacred Valley to avoid the altitude of Cusco, my husband still suffered from altitude sickness. The hotel has an on-site, 24/7 clinic! Dr. Helen and the nurses constantly checked on him and worked with us to get him healthy enough to see MP. The rest of the staff took care of the kids and I, two easy check-ins, a delicious dinner and 2 yummy breakfasts. The saunas (dry and steam) were great after hiking and the kids enjoyed the pool (it was too cold for me).
It is true that there is no town within walking distance but accessing taxis is easy. Since my husband wasn’t feeling well, we didn’t explore the Sacred Valley at all but the location is perfect for those who do as it is between Olly and Urubamba. Side note- Alpaca Expeditions (MP tours) is also very family friendly and accommodating!
Included photos are the ribs and the quinoa chicken salad- both delicious.

Date of stay: July 2022
Trip type: Travelled with family
Thank 990alisham
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dan LifeHotel, Director General at Life Hotel Valle Sagrado, responded to this reviewResponded 14 July 2022

Dear Alisha,

Thank you for this comment, we are flattered to know that you had a memorable experience and we appreciate that you have allowed us to be part of it.

Thank you for your detail of mentioning the kindness and excellent service of our team, it is our passion to serve; and when we know that our efforts have been successful, it motivates us to continue on the path of excellence.

We are encouraged to know that your stay was to your liking and that you enjoyed the comfort of our rooms and the tranquility that our location offers, we work hard to offer the quality that our dear guests expect and deserve.

Thank you very much for your recommendation, we hope to have you back in this which is your home in Urubamba!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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