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Reviews (1,800)
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Reviewed 5 April 2018

The hotel is beautiful and staff is friendly and efficient. The restaurant is another story. The food is sub-par. A disappointment but not many choices around so you are stuck unless you bring your own food to the hotel.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bythesummersun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelMelgarQ, Gerente at Aranwa Sacred Valley Hotel & Wellness, responded to this reviewResponded 6 April 2018

Dear bythesummersun

Thank you very much for taking the time to share your review. We are delighted to know that you enjoyed your stay with us and service met your needs and expectations. I will share your feedback about food to Chef and our team, rest assured that we will address the mentioned restaurant food issues with the involved departments as it does not reflect the level of service our guests are receiving.

We have a few ideas to make some small changes over the next few months, to make your next stay even better!

We look forward to welcome you back again in the near future.

Warm regards

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Reviewed 5 April 2018

The approach to this 'fortress of opulence' is down a narrow bumpy lane past rundown farms. The contrast on entering through huge gates couldn't be greater. The large modern complex has a very spacious feel and is beautifully laid out with floodlit gardens and a lake. Also a church! Accommodation is spread across several low rise buildings, many of which have balconies. Mine was an expansive king bedroom suite, beautifully equipped. The bathroom was a mini spa in its own right. The restaurant serves excellent local and international produce as were the wines. Only slight negative was the amount of walking if you are in a far accommodation block.

Stayed: November 2017
Thank 3Pointers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelMelgarQ, Gerente at Aranwa Sacred Valley Hotel & Wellness, responded to this reviewResponded 6 April 2018

Dear 3Pointers

Thank you for taking time to review our Aranwa Hotel & Spa.
We all are happy that you enjoyed your stay with us. This is fantastic to read your excellent feedback about our service and property.

Should you ever be coming back to our beautiful hotel, we’d be more than happy to welcome you again and create another memorable stay

Warm regards

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Reviewed 4 April 2018

We had a wonderful stay at the hotel which was made even more special by the great service we received at breakfast by our server Gualberto. After the first day, he knew our names and brought us our drinks as soon as we sat down. What a nice start to our day!

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Paa8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelMelgarQ, Gerente at Aranwa Sacred Valley Hotel & Wellness, responded to this reviewResponded 6 April 2018

Dear Paa8

We greatly appreciate your review and your kind words.
The whole team are honored and flattered by all the nice compliments and details about your stay.
All what you did mentioned about your experience with us are extremely important.
We hope to have the pleasure to welcome you again soon.

Best regards,

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Reviewed 2 April 2018

Aranwa Sacred Valley is an unexpected surprise in Urubamba. From the time of arrival until we departed 2 days later, we were amazed with nearly every aspect of this resort. My wife and two daughters visited for 2 days as a base for exploring the local area.The accommodations were very nice, with a few things that could be maintained a little better. The only note is that the room had a unique odor like kerosene, not sure if it was for pest control or some type of wood cleaner. The highlight of our stay was our waiter at the restaurant named Elvis. He did a spectacular job and took excellent care of us. We would always make sure he was our waiter during breakfast and our 2 dinners. Elvis made our stay even more memorable that it would have been!

Room Tip: The suite with a lake view was very spacious and quite.
  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Rex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelMelgarQ, Gerente at Aranwa Sacred Valley Hotel & Wellness, responded to this reviewResponded 6 April 2018

Dear Rex R

Thank you for your kind words regarding your recent experience with us

We are delighted to read that your stay was up to your expectations. We are pleased that your entire Aranwa experience was a success.

We work hard to make every stay enjoyable as well as memorable! Thank you for highlighting the courteous and accommodating service you have received from our team.

In the hope of welcoming you back in the near future,

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Reviewed 2 April 2018 via mobile

The price is great for the offer that they give you. The attention i received was exceptional, specially at the restaurants and the food was great, i really loved the experience. The place is really nice, it’s the best hotel that i have ever stayed in, it has a variety of options to visit inside the hotel, the rooms were big and beautiful and the hotel’s decor is amazing

Stayed: April 2018, travelled with family
Thank Leen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiguelMelgarQ, Gerente at Aranwa Sacred Valley Hotel & Wellness, responded to this reviewResponded 6 April 2018

Dear Leen A

Thank you very much for your fabulous review and your kind words. We were delighted to read that you thoroughly enjoyed your stay at the Aranwa sacred Valley hotel & Spa!

We look forward to your next stay! Please feel free to contact me directly when planning your next visit to Cusco - Peru!

Warmest regards,

Sincerely,

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