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Adam N
Apex, North Carolina

This is the perfect place to stay

5.0 of 5 bubblesReviewed 4 weeks ago
Explora curated the perfect trip for us. Once you get on-site everything is taken care of for you. The food is delicious. The people are friendly and go above and beyond to make your trip perfect. The explorations are educational. We would never have learned as much as we did about the history and culture of the Sacred Valley if we had tried to do this on our own.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this review
Responded 3 weeks ago
Dear Adam,

We greatly appreciate your feedback. It's wonderful to see that you've highlighted the significant contribution of our team of guides, as they are an essential part of our company. They lead our explorations and assist our travelers in uncovering the destinations we visit.

We look forward to having the opportunity to welcome you back to one of our lodges!

Kind regards,
Explora Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 5 weeks ago

Full disclosure: this was our fourth visit to an Explora property, and we are obviously big fans of the model. Having said that, our stay at Explora Valle Sagrado was simply the best hospitality experience we've ever had. We stayed for six nights with the goal of acclimating for the four-day Inca Trail Trek to Machu Picchu, while visiting the Valle Sagrado at a relaxed pace. We worked with the guides to walk at a higher altitude each day, with each hike including one or more cultural or archeological sites. The food is out of this world - thoughtfully curated by Virgilio Martinez and executed by Santiago, the talented chef, the menu is a very important part of the adventure. The staff are professional and friendly. The bartenders are loads of fun. The guides are brilliant. We were very, very well cared for.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ParkerM777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 3 weeks ago

Dear Parker,

We greatly appreciate your feedback! It's wonderful to see that you've highlighted the significant contribution of our team, as they are an essential part of our company. Every detail in our lodge and service is designed and conceived for travelers to feel comfortable and relax, either as they enjoy the facilities or go out to explore.

We look forward to having the opportunity to welcome you back!

Kind regards,
Explora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2024

Explora lodges focus on hiking and biking with local guides, architectural beauty set within natural beauty, locally sourced foods, and conservation-minded. It’s hard to leave…we’ll be back

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kathrynuhrich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 3 weeks ago

Dear Kathry,

Thank you so much for taking the time to leave such a wonderful review of your experience with us on TripAdvisor! We truly appreciate your kind words and are thrilled to hear that you had a memorable stay at our lodge in Sacred Valley.

We hope to welcome you back for another unforgettable journey!

Kind regards,
Explora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2024

My husband and I stayed at the Explora in Sacred Valley for five nights in April. It could not have been more wonderful. We did a different hike each day and spent one day in Machu Picchu. The staff is outstanding. The guides were knowledgeable, fun to be with and very caring. We hiked with Desire, Chio and JJ…each had a different style and we loved being with each of them. The dining staff was also wonderful as were the drivers. Explora seems to think of your every need from a waterproof pack filled with a few necessities for the hikes, snacks to add to your backpacks before each hike and filling you in on what to wear and bring when you arrange your hike the night before. I had a small medical issue and the reception desk could not have been more kind and caring (thank you, Alessandra). The setting is beautiful, the rooms are very comfortable and the food is delicious. We are sadly leaving this special spot and have plans to go on another Explora vacation very soon.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Julie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 19 April 2024

Dear Julieh,

Thank you so much for taking the time to leave such a wonderful review of your experience with us on TripAdvisor! We truly appreciate your kind words and are thrilled to hear that you had a memorable stay at our lodge in Sacred Valley!

We hope to welcome you back for another unforgettable journey!

Kind regards,
Explora Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2024 via mobile

This is a very beautiful property and the pictures from management are accurate. The rooms are large ( I had a standard room) aesthetic and the bed extremely comfortable, with nice sheets, great mattress and pillows and windows overlooking the property with plenty of fresh air. The staff is very attentive and some of the guides outstanding. Special shout out to Lucy, Luis and Edith who made my stay and explorations a truly remarkable experience.

To me, the downsides were mainly logistical, and can be overcome with clear advance communication. You really need to make sure the excursions you end up doing are what you want to do, esp in busier season when you join others on those tours. Some guides can be more knowledgeable than others, too. My experience manager and guides above were willing to modify the program a bit to suit my interests but it definitely took effort because the brand overall seems a bit rigid, and is managed out of Chile. It’s good to ask questions in advance and clarify the itinerary etc so that you don’t feel like you’ve lost a day or two doing things you weren’t interested in, as some fellow guests explained to me they did.
Same goes for the food- my last dinner was truly outstanding because I explained to the waiter what I liked and they suggested dishes and wine pairing a that were perfect. My waiter Boris of course was a true professional.

Room tip: Make sure the excursions you want to do and the pace are indeed act on offer ahead of time
Date of stay: April 2024
Trip type: Travelled solo
Thank Sophia M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 17 April 2024

Dear Sophia,

Thank you so much for choosing us to explore the Sacred Valley of the Incas and for taking the time to share your experience with us on TripAdvisor! Your feedback is genuinely valued as it significantly contributes to our ongoing efforts for improvement.

We hope to welcome you back for another unforgettable journey!

Kind regards,
Explora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2024

Literally one of the best experiences, and yes it’s partly the beauty of Peru and places like Macchu Picchu but also because they were exceptional at taking care of us. Literally all your needs are met…you can be at any level for hiking the Andes, with many options…I highly recommend Explora.

Room tip: Take all the necessary preparations for the altitude so you can enjoy yourselves.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stephanie Saras... M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 17 April 2024

Dear Alan,

Thanks for choosing us to explore the Sacred Valley of the Incas! We are very pleased to read such a wonderful review of your experience with us on TripAdvisor!

We hope to welcome you back for another unforgettable journey, whether it's exploring the breathtaking landscapes of Torres del Paine or Atacama in Chile.

Kind regards,
Explora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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