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Gretchen K
Bethesda, Maryland

Explora Never Disappoints!!

5.0 of 5 bubblesReviewed 13 Feb 2024
This is the third Explora Lodge that we have visited in South America... we highly recommend all of them. The one in the Sacred Valley (like the ones we visited in Torres del Paine and The Atacama Desert) is beautifully designed and nestled into the surrounding environment. Our room was spacious, with an amazing shower (and separate tub) and wonderful bedding. The food was so special -- featuring local dishes -- and the presentation was gorgeous!!
We like to visit Explora Lodges because of their choices of excursions -- lead by knowledgeable and friendly guides. We were fortunate enough to get to know four terrific professionals who led us on surrounding hikes and on a trip to Machu Picchu. The latter was made quite exciting (!) due to a partial derailment of a train going home that turned a 3 hour trip into 7 hours. On our own, we might have felt really uncomfortable as we had to walk along the dark tracks at 10:30pm -- but our Explora guide made us feel safe and even had us laughing.
If you have a chance to visit the Sacred Valley and can stay at the Explora -- go for it!!!
Date of stay: February 2024
Room Tip: Just enjoy!!!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Explora Team, Otro at Explora en Valle Sagrado, responded to this review
Responded 16 Feb 2024
Dear gkoitz,

Thank you so much for taking the time to leave such a wonderful review of your experience with us on TripAdvisor! We truly appreciate your kind words and are thrilled to hear that you had a memorable stay at our lodges in the Sacred Valley of the Incas, Torres del Paine, and Atacama.

We hope to welcome you back for another unforgettable journey, whether it's exploring the breathtaking landscapes of Patagonia National Park in Chile or immersing yourself in the beauty of El Chaltén in Argentina
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 6 December 2023

Awesome experience and marvelous place. Really incredible explorations hiking and biking; as well as dining and relaxing at the livings, the rooms or the spa.

Explora concept is quite unique and really wonderful.

Room tip: Make your reservations for the spa before leaving to explore.
Date of stay: November 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank javelasc0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 21 December 2023

Dear Javelasc0

Thanks for sharing your feedback with us! We are very pleased that you enjoyed your experience at Explora Valle Sagrado.
We hope to welcome you back soon for another exploration!

Best regards,
Explora Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2023

Machu Picchu has been high on our travel wish list for some time. We looked at several US based active travel companies as possibilities. The travel companies all tend to price their travel by person. When we calculated the Explora price per person we realized we could save money and not have to move from hotel to hotel. Explora exceeded our expectations.

The Explora price includes: transportation from and to the airport, all meals with a special menu designed by Virgilio Martinez, all drinks except for a few high-end wines, daily explorations with knowledgeable Peruvian guides, and all entrance fees. Their location is near Urubamba which is in the center of the Sacred Valley. Each evening you meet with the guides and select an exploration that fits your interest. Usually, guests zero in on a day for their Machu Picchu visit well in advance so Explora can purchase all of the required tickets and arrange the guide. We traveled at the front end of the rainy season so most of our explorations ended up being private.

We found the lodge to be stunningly beautiful. The rooms are very spacious, comfortable, and modern. Every room has a lovely view of the valley. The outstanding customer service begins with a manager greeting you at the van whisking your luggage to your room so that you can go on a leisurely tour of the property. Along the way she introduces you to various members of the staff. You pause for a little tea, sign a couple of papers, and you are off to your room.

When we booked the trip we thought we were checking Machu Picchu off of our list. Somehow I expect we might return to Explora Sacred Valley.

Room tip: If you like active (hiking and biking) guided travel, this hotel is an awesome choice.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Conrad S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 7 November 2023

Hi Conradsz!

First of all, thank you for your comment and for choosing us to explore the Sacred Valley of the Incas. We are very pleased to read that you enjoyed your stay at our lodge, as our team strives to ensure that all travelers have a memorable trip.

We look forward to welcoming you back to our lodge in the Sacred Valley of the Incas in the future!

Warm regards,
Explora Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2023 via mobile

We (my adult daughter and I) stayed at Explora for six nights and would highly recommend it for people wanting a more in depth exploration of the Sacred Valley away from the crowds of the Inca Trail and Machu Picchu.

We chose Explora having previously stayed at their Torres del Paine property (which we thoroughly enjoyed). So, we were already familiar with the Explora concept and like it.

The property is located about an hour and half from the Cuzco airport in the Sacred Valley. It’s at the very end of a long dirt road that passes one other resort property and a very small town (Uruquillos).

The property is architecturally stunning both outside and within. The rooms are well appointed with a soaking tub and walk in shower and have nice views of the valley and the mountains.

The food and drink service was excellent and they did a great job of accommodating our vegan dietary requirements. The breakfast buffet was plentiful and also offered many great vegan options.

We did five explorations while we were there: Maras Plateau, La Veronica, Cuzco, Huchuy Qosqo and Machu Picchu.

The explorations were all very good. Of the hikes (i.e., Maras Plateau, La Veronica and Huchy Qosqo), we enjoyed Huchy Qosqo the best. It was the most challenging, but it offered the best views and archaeological site (other than Machu Picchu). We didn’t do any of the mountain biking but saw some videos that other guests shared with us and it looked very cool.

In retrospect, if I had it to do again, I would have booked separate accommodations in Cusco and at Machu Picchu to visit those places. Visiting Cusco during the day was nice, but I think we would have had a more fulsome experience had we actually stayed there for a couple of nights. As for Machu Picchu, it’s not included in the Explora all-inclusive cost, so you have to pay extra for that even if you do that through Explora. I had not appreciated how much travel time is required to get to Machu Picchu. Between the ride to the train station from Explora, the train ride and the bus ride at the end, it’s at least 4 hours each way. If you instead stayed in Agua Calientes (or if you really want to splurge, at the Belmond property at the entrance to Machu Picchu), you could visit Machu Picchu early (before all the crowds arrive by train) and break up the travel.

That would have given us more time to enjoy the hikes and bike riding that Explora had to offer in the Sacred Valley itself, which I think is their unique offering.

Date of stay: August 2023
Trip type: Travelled with family
Thank trat10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 21 September 2023

Dear trat10,

Thank you very much for the time you took to share your feedback with us; it helps us to keep improving. We are delighted to hear that you enjoyed your experience at Explora Valle Sagrado. It's wonderful that you were able to complete 5 explorations and truly connect with nature at 100%!

We would love to welcome you back at one of our other destinations.

Kind regards,
Explora Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2023 via mobile

Second visit to an Explora, but first time at SV. I’m a huge fan of their business model - just show up and they will take care of everything (note MP is the exception and must be booked in advance).

First, set expectations. Sacred Valley has a desert winter at altitude. Cold at night, but intense sun during the day. Bring sunscreen and a hat. The hotel is at 9500’ and sets a plan for you to acclimate on arrival. You must work your way up and the best hikes are at high altitude. There are alerts about mosquitoes in Peru, but I never saw any at the hotel or on any hike (including MP).

Now, the pros. The food is *exceptional*. Better than Michelin restaurants. Each meal was spectacular in flavor and presentation. Service (hotel and restaurant) was friendly and personal. Please try the “traditional tavern” dishes when available. And the flan. The rooms are comfortable, spacious, and modern. Pool and spa looked nice, but I barely used them.

Machu Picchu was pretty well coordinated, but it’s a long day. Lunch was included in a hotel (Inkaterra) in Aguas Calientes. A guide from Explora goes with you.

The only con for me was the area. I understand that we need to acclimate, but the lower altitude hikes in SV are boring. I enjoyed being outdoors, but my hikes were more nature walks - flat walking with no geographic features to enjoy. We talked about plants. Maybe that’s your thing … it isn’t mine. But I wouldn’t have been able to do my favorite hike, La Veronica (starts at 14,000’) had I not done the lower hikes…

Overall very happy with my trip and I look forward to my next Explora!

Room tip: Expect intense sun and heat. Even in winter.
Date of stay: July 2023
Trip type: Travelled solo
Thank TBDWorldTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 10 August 2023

Dear TBDWorldTraveler,

We want to thank you for the time you dedicated to sharing your opinion. It helps us to keep improving. We are very pleased that you enjoyed your experience at Explora Valle Sagrado.

We hope to welcome you back soon for another exploration!

Best regards,
Explora Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2023

This is our 2nd experience with Explora and it was wonderful. Our guides, Santos, Oscar, Desiree and Chaio were wonderful. Knowledgable, attentive, caring and kind. It is very important to be able to "read the room" and they were all great at this. Loved the delicious meals, the smaller portions and different tastes were just what I needed. The dinning/bar staff were always friendly and accommodating. We NEVER do all inclusives but Explora is the one situation where we will do it. The variety of the hikes, the opportunity to learn so much as we explore makes it all worth it. Truly enjoyable experience in nature.

Room tip: We hiked every day. But they have all sorts of different explorations. Breathtaking hikes.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank HappySummerBeach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explora Team, Otro at Explora en Valle Sagrado, responded to this reviewResponded 27 June 2023

Hi Happy Summer Beach,

First of all, thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay at our lodge in the Sacred Valley of the Incas, as our team strives to ensure that all travelers have a memorable trip.

Our explorations are designed for people of all ages, and we offer different options so that each traveler can choose what suits them best. Additionally, many of our guides are locals, which allows for a deeper immersion into the territory during each exploration.

The lodge's menu was designed by Virgilio Martínez, owner of "Central," the number one restaurant in the world according to the 2023 ranking of The World's 50 Best Restaurants. It aims to help travelers connect with and explore the territory through its flavors.

We hope to see you again at one of our other destinations, such as the Patagonia National Park in Chile or El Chaltén in Argentina.

Warm regards,
Explora Team.

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