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2 reviews
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Condo/Apartment -
2 Bedrooms, 4 Bathrooms, Sleeps 6
Lima, Lima Region

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Spring, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Do Not Book With This Owner!”
Reviewed 31 July 2016 for a stay in July 2016
person found this review helpful

My wife, sister and I arrived at the address in Lima we were given to check in and the doorman had no knowledge of the room we booked. We tried to contact the owner through her phone number and email and never got a response. We called trip advisor and they also could not get hold of the owner. After about 2 hours of no response from the owner trip advisor recommended we find some other place to stay. We then had to book another place at the last minute sight unseen!
After about 4 hours the owner messaged me through trip advisor that she gave us the wrong address and asked us to meet her at a different property (we already booked with someone else at this point). She also claimed that someone stole her phone.

It is scary being in a foreign location with no place to stay and no way to contact the owner. This person is VERY unprofessional and CANNOT be trusted. STAY AWAY! You have been warned.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Service
Liked best: nothing
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Aug 2016
This guest did not stay at my apartment. I try calling him and email him more than 3 times, asking for he to give me his arrival time at the apartment, because the doorman does not work on Sundays, and he could not access the apartment if we didnt meet there and I gave him the keys.
The guest never try contacting me at my email, I was very alert on his comunication as I have waited all day for him to arrive.
But as this been a new lisitng I confused the address and uploaded the wrong info at the listing and I didnt realize of this mistake as I never receive any guest on this Website.
I fully refund his money the same day, but I am very sorry to read this very sad review.
I have been renting apartment for 3 years now, I have more than 160 reviews on Aribnb. If you are interest on renting this apartment do not hesitate on contacting me, I will make sure your stay is a great one!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
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