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Jobearoundtheglobe
Manchester, United Kingdom

Not great not terrible. Few nuisance noises.

Review of El Puma Hotel
3.0 of 5 bubblesReviewed 2 Mar 2024via mobile
Hotel is in a good location 10 mins or so walk to main square. Staff friendly but hotel just okay. Loud humming noise on floor 4/5 that’s louder when laying down. If you hate noises when sleeping then this isn’t for you! Staff friendly. Breakfast is little lacking.
Date of stay: January 2024
Trip type: Travelled as a couple
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Reviewed 30 September 2023 via mobile

Stayed here as part of our G Adventures tour

Clean and comfortable rooms, good water pressure in shower and warm!

WiFi strong most of the time. Maybe not on floor 4..

Breakfast nice.

Good location.

Staff friendly and helpful.

Stayed here twice and enjoyed

Date of stay: September 2023
Trip type: Travelled solo
Thank hrm0809
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2023

Stayed at this hotel as part of our G adventure tour.
This hotel has lifts, wifi, hot showers and they offer a heater for the room and extra blankets too.
No air conditioners in the rooms.
The hotel is within walking distance from the main square in cusco and also near supermarkets.
The public bus also stopped right outside.
The hotel has a very basic breakfast.
Staff don't speak much english.
Quite a noisy hotel- you hear all the noise from the surrounding areas.

Room tip: Try and ask for a room furtherest away from the road
Date of stay: May 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank debbieSouthAfrica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2019

Stay for 5 nights including a saturday night and tries 3 different rooms. Room facing : traffic wakes you up at 5::00am. Room Side street: Street Noise wakes you up at 6:00 am. My stay inclused a saturday and I was not able to sleep until a neighboring bar closes at 3:00am. Positive: well situated 15 minutes walk from thé main Plaza (restaurant, shops, ATM) great personnel, rooms are clean.

Date of stay: November 2019
Trip type: Travelled solo
1  Thank DeCCanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2019 via mobile

Stayed here 2 nights as part of G group.
The hotel is basic and staff have no English speaking staff.
Had to ask for a shower curtain for the bathroom. 1st attempt was not successful however when the G CEO requested on my behalf the curtain was provided.
There was a large group of school kids also staying at the hotel and they were allowed to run wild up and down the stairs at all hours. The noise was extreme and at no time did the hotel staff intervene. Kids were loudly talking, kicking & knocking on doors and congregating at the lifts until all hours of the night.
I do not recommend this hotel due to the lack of intervention by the staff. Other guests deserve the right to their rest.

Date of stay: October 2019
Trip type: Travelled solo
1  Thank smel1978
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2019

We were in room 210 which faced a side street. The windows are single pane so this allows for quite a bit of noise. The beds were a bit on the hard side. We did have issues with lighting in the bathroom for some reason. Lights would go out unexpectedly, and not come on again. The housekeepers would fix them in the morning tho, as we didn’t bother with complaining about it. Breakfast was a bit slight, but we made do. We filled up on little croissants and fruit. I did notice that they don’t really refill the breakfast items too quickly however. While we were there they had a sporting team of teenagers there, so once they were finished there was not a lot of anything left...lol.
The positives are that this is a clean, cute boutique style hotel. Your not getting the ritz here. But, your not paying that either. We were gone for most days anyways, only coming back very late in the evening on our three nights here. The staff all seemed very nice and pleasant to deal with. Our shower had good pressure and plenty of hot water. Check in and out was smooth and easy.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Tammy F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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