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Colette H

Great Cusco hotel, with knowledgeable and friendly staff.

5.0 of 5 bubblesReviewed 12 Apr 2024
The service was impeccable. I needed help finding certain shops and the front desk was always pleasant and eager to help. Their English was perfect as I don’t always assume this in a foreign land. The best part was breakfast; everything was available. I’d definitely recommend this hotel.
Date of stay: April 2024
Trip type: Travelled with family
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Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this review
Responded 19 Apr 2024
Dear Colette H,

We would like to thank you for taking time to share your experience at Tierra Viva Cusco Centro with other travelers. We are very happy to know that you had a great time with us. And thank you for highlighting the service of our front desk team. As we are genuinely happy and we enjoy our job, we do everything to help our guests.

Kind regards,

Rosario Cervantes
Hotel Manager
Tierra Viva Cusco Centro
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,352)
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All reviews great hotel inca trail plaza de armas bread would definitely stay here again stored our luggage the san pedro market rooms are spacious would highly recommend this hotel location was perfect breakfast was excellent altitude sickness laundry service courtyard noise taxis tea
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Reviewed 2 April 2024 via mobile

Great hotel with a great staff. I loved the courtyards to sit outside and relax. The breakfast is very good. They accommodated us very well. It was close enough to the main plaza that was just a short walk. Everything else needed was also close enough; bank, shops, restaurants. This is a nice property

Room tip: You are in a pretty busy area but a close walk to the plaza. It’s not too touristy. If you want that walk to the plaza.
Date of stay: April 2024
Trip type: Travelled as a couple
Thank pbh55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this reviewResponded 4 April 2024

Dear Paul H,

Thank you for your excellent comment! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro.

Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting.

We hope to have you again at Tierra Viva very soon!

Kind regards,

Rosario Cervantes
Cusco´s Hotel Manager
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2024

The hotel is located near the city center and within minutes of walking to Plaza de Armas and San Pedro Market. The staff members were very accommodating, pleasant, and professional. The free breakfast is more than sufficient with eggs, meat, potatoes, juices, milk, coffee, fruits, and bread. You can even request the kitchen staff to make you an omelette. Overall, highly recommended especially with it’s reasonable rates.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Renato A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this reviewResponded 20 March 2024

Dear Renato A

Thank you so much for your excellent comment about our hotel in Cusco.

At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Sacred Valley, Machu Picchu, Puno, Piura and Trujillo and in all of them you will find the same quality of excellent service that characterizes Tierra Viva.

Once again thank you and we hope to have you again with us in the near future.

Very best,

Rosario Cervantes
Cusco´s Hotel Manager
Tierra Viva Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024

My stay at Tierra Viva Cusco Centro was a very pleasant experience. I thoroughly enjoyed the few days at the hotel. The location is very near, about 8 minutes to the main square of the city. The choice of restaurants were plenty. I would highly recommend the hotel to anyone to stay at the hotel.

Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Siew Sai H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this reviewResponded 20 March 2024

Dear Siew Sai H,

Many thanks for qualifying us as "excellent" and for sharing your experience at our hotel with other travelers.

We hope to see you again very soon at any Tierra Viva Hotel.

Best regards,

Rosario Cervantes
Cusco´s Hotel Manager
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2024 via mobile

We had an enjoyable time at Tierra Viva Cusco Centro during our stay in the city this February. The staff is friendly, highly competent and nice.
The room was clean, well equipped and nicely decorated. Considering the chilly nights, we had extra blankets and a heater.
The breakfast included nice variety, including freshly baked cakes, fruits, yoghurts in addition to standard eggs etc.
The hotel is located centrally making it easy to reach nearly all parts of the city.
We will definitely stay here again next time we are in Cusco.

Date of stay: February 2024
Trip type: Travelled with family
Thank D_Stasya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this reviewResponded 6 March 2024

Dear D_Stasya,

We would like to thank you for taking time to share your experience at Tierra Viva Cusco Centro with other travelers. We are very happy to know that you really enjoyed your stay!

We hope to have you again at Tierra Viva very soon!

Kind regards,

Rosario Cervantes
Cusco´s Hotel Manager
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2024

When our plans changed unexpectedly, we ended up staying here. They were incredibly accommodating and we liked it so much we ended up staying 2 nights more. The breakfast was great and there was even made to order eggs and pancakes. We especially appreciated Pamela who worked at the front desk. She was incredibly caring when we were sick, including helping us find a pharmacy and helped us with everything else we needed and was so kind. We would definitely come back again, especially to see Pamela!

Date of stay: January 2024
Trip type: Travelled with family
Thank Alana E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Centro, responded to this reviewResponded 6 March 2024

Dear 821alanae,

Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Centro!

Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service and love for our work and Pamela shows what we all feel working in Tierra Viva!

Kind regards,

Rosario Cervantes
Cusco´s Hotel Manager
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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