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John T

Praise for Royal Inka II staff

5.0 of 5 bubblesReviewed 12 Mar 2020
All the staff were really great....Flor, Leo, Francisco,Eliseo, and others whose names we did not get were eager to help and please us. We were recommended the hotel by our daughter and we will recommend the hotel to others as well. Thanks for this opportunity to share our experience. Sincerely, John and Ana Maria Todd
Date of stay: March 2020
Trip type: Travelled as a couple
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5 - 10 of 556 reviews
Reviewed 7 February 2020 via mobile

We have just finished a 6 day stay here. The location was awesome. Only 2 blocks from the Plaza de Armas. And within 3 blocks of anything else you would want in a historic Inkan town. We enjoyed our stay and the staff were kind and helpful and spoke English very well. We were in room 501 it has the best view. If we are ever in Cusco we will stay again.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Gwen N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalCusco, Gerente at Royal Inka Ii Hotel, responded to this reviewResponded 11 February 2020

Dear guest,

thank you so much for sharing your experience with Tripadvisor followers, we hope you had a smooth return to your home.
We will definitely make mention of our collaborators, who strive every day, to offer a quality service.
We hope to see you soon enough to create good and unforgettable memories.
A warm welcome from the Royal Inka Hotel staff.

Sincerely.

Angela Nuñez Del Prado
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020

Myself and our 2 boys plus friends, had the great fortune of having a suggest of an amazing experience of 4 days on the Inca Trail, visit to Machupicchu, Pisac and tours in Cusco. This experience exceeded our expectations ! We had also to organice the communications with Jose and the whole team of the hotel tha helped us was amazing, they thought of anything that could make this a wonderful experience, Of course we recomend our wonderful guide Jose and the help in the hotel of Flor Leo and Miguel, and we would recommend hotel Royal Inka II for people that want unforgettable experience in Peru.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank petersmanssens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalCusco, Gerente at Royal Inka Ii Hotel, responded to this reviewResponded 30 January 2020

Dear Peter:

Thank you so much for your comments, We always are trying to improve about our services. We really hope you had a very good travel coming back to your country.

Many greatings through the distance...

Viviana Aragón

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Reviewed 14 January 2020

The rooms are confortable, clean, good breakfast, the yard is a good place to recover from climbing Flor, Leo and Miguel at front desk & Roberto at the breakfast, house keeping was also very friendly always smiling

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank Gian4512v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalCusco, Gerente at Royal Inka Ii Hotel, responded to this reviewResponded 30 January 2020

Dear Gian

Thank you so much for your comments, We always are trying to improve about our services. We really hope you had a very good travel coming back to your country.

Many greatings through the distance...

Viviana Aragón

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2020

The hotel was clean and comfortable. The best part of the stay was the service. Employees like Roberto were always there to help me with anything I needed. They always had water, a cup of coffee, or advice about Cusco ready

Date of stay: January 2020
Trip type: Travelled solo
Thank 296jaredg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalCusco, Gerente at Royal Inka Ii Hotel, responded to this reviewResponded 30 January 2020

Dear Jared.

Thank you so much for your comments, We always are trying to improve about our services. We really hope you had a very good travel coming back to your country.

Many greatings through the distance...

Viviana Aragón

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2019

The location is close to many historical temples and squares around, wherever you go, it's easy to find a store, bank or travel agency to ask for information, restaurants or other neighborhood to spend time walking or taking pictures, the rooms are good, not very quiet while people have breakfast or pack their stuff because walls are not very thick, anyway being in Cusco is synonim of travel waking up very early and having long trips by the mountains, so we never felt bothered because we were too tired to notice any disturb for a long time before we got asleep. The bar is small and doesn't have a long period of time opened to spend a long conversation, is better to take the option of going to a bar properly. We also met nice guys as Victor, Flor, Miguel, Paty who were always kind and predisposed to bring us any suggestion of coca tea, drugstore, more pillows or mineral water, they are kind and courteous. Make feel supported when going out. There is also a wide courtyard where plants, flowers, sofas, a big mural and a chimney are set to distract and spend time relaxing.

Room tip: Take the advantage of going to the hotel to relax after the long treking tours
Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Casius15
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RoyalCusco, Gerente at Royal Inka Ii Hotel, responded to this reviewResponded 24 October 2019
Google Translation

Estimado ( a ) Casius 15

Muchas gracias por sus comentarios, sobre su reciente visita a nuestro hotel, disfrutando de nuestra buena ubicación, nos satisface enormemente que nuestra atención,hagan que vuestra experiencia, sea recordada de forma satisfactoria.


Saludos cordiales

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