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AJMagwan Hospitality Consultant
United Kingdom

Lovely hotel, super staff, excellent location.

Review of Hotel Ruinas
5.0 of 5 bubblesReviewed 13 Apr 2024
Really lovely little hotel with great staff. Comfy rooms are very basic but everywhere is immaculate, rooms at back are quieter. Good little spread for breakfast with eggs to order. Staff can’t do enough for you ! Stored our luggage for a couple of days while we went down to Machu Pichu. There are some lovely displays of old artefacts (like a mini museum) around the reception and large atrium. Good WiFi.
Easy flat 5 minute walk to central square. Restaurants, bars, shops all around.
Fab place, highly recommended.
Date of stay: March 2024
Room Tip: Cusco is a noisy place (they love their car horns) rooms at back of hotel are a lot quieter.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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All reviews two blocks no lift the main square small balcony front desk staff within easy walking distance stayed nights double room beautiful hotel laundry proximity
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1 - 6 of 362 reviews
Reviewed 3 March 2024

Wonderful staff.
I came with a group tour which I had to leave due to ill health. Waiting for my travel insurance repatriation they let me stay in the room on a day to day basis (they were quiet so I know this would not be always available) but never made a fuss about it.
They were also very good being a go between if my Dr or Travel company support rang and asked them to do something.

Date of stay: February 2024
Trip type: Travelled solo
Thank Helen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2023 via mobile

Very clean, comfortable & safe. Close to excellent restaurants & shopping. Hotel staff was very accommodating to provide snack boxes for our very early morning departures to Machu Picchu & Rainbow Mountain. I definitely recommend this hotel & would stay again!

Room tip: Electric outlets are 225 volt, may need an adapter. Apple chargers work just fine.
Date of stay: October 2023
Trip type: Travelled with friends
Thank Karen D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2023 via mobile

The layout of this hotel is very quirky - all rooms around central balconies.

Easy to check in and very central. Just off the main square with multiple restaurants in very close proximity.

Good and varied breakfast and comfy bed.

One of the better showers I used in South America!

Date of stay: May 2023
Trip type: Travelled solo
Thank EctoplasmFantasia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2023 via mobile

Really enjoyed the hotel staff and proximity of town center. Short walk to take in the culture and amazing architecture. The hotel was almost like a museum in all the artifacts that is on site. Bathrooms are modern and clean. Breakfast had a great selection

Date of stay: May 2023
Trip type: Travelled with family
Thank Harvey T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 April 2023

The room was so comfy and cute, loved the skylights onto the city! Breakfast was delicious. The front desk staff was so helpful assisting us with laundry services we needed post Inca Trail! Very centrally located. Would definitely recommend :)

Date of stay: April 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Linds898
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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