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mike a
Ogden, Utah

Mixed

3.0 of 5 bubblesReviewed 29 Aug 2019
We stayed here twice. A couple of nights before going to Machu Picchu and one night after. The first stay was great, clean room, hot shower with a lot of pressure. Second time was a much poorer experience. No shower pressure and no hot water at all. Staff was nice, decent breakfast. Great location. They also stored out luggage while we took the trip to Machu Picchu.
Date of stay: July 2019
Room Tip: 1st level, not too close to the courtyard if you want to sleep in.
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this review
Responded 30 Oct 2019
Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (139)
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3 - 8 of 139 reviews
Reviewed 6 August 2019 via mobile

We stayed here as part of our G Adventures trip. Although the staff were really nice- the room itself was very disappointing.

There was coca tea freely available which was a nice touch and the reception and courtyard were really nice.

But our room was very disappointing. It was very dark, stuffy and airless. When we opened the window to let a bit of air in we realised it opened onto a closed space about 2 foot wide - which was roofed- the window itself served no function as there was no fresh air to get in anyway. We could also hear every time our neighbours coughed or used the bathroom. We only stayed for one night so it was fine- but I wouldn’t recommend more than that- perhaps they have mixers rooms but we were quite disappointed with ours.
The hotel location is great though.

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank explorewithbecky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this reviewResponded 31 October 2019

Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2019 via mobile

Booked this hotel to learn more about the great Inca Empire. Staff was very friendly and rooms were clean. We had a great view from our window. I just wished the heaters would really warm the room. Everything else was great. WiFi was awesome!!!

Date of stay: May 2019
Trip type: Travelled with family
1  Thank XokoMami
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this reviewResponded 31 October 2019

Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2018 via mobile

Amazing experience - plaza full of dancing and music for winter Solas and church festival . Great accommodation and food and entertainment . People are friendly and speak English and it’s cheap compared with Australia. Lovely shops with lama wool products that are very cheap .

Date of stay: June 2018
Trip type: Travelled solo
Thank Buoying
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this reviewResponded 31 October 2019

Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

There is nothing about this hotel i didn't like-great location, very friendly and helpful staff, beautiful and spacious rooms, neat history and the food was excellent. I would highly recommend staying here while in Cusco, you won't regret it! Enjoy!

Date of stay: March 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank OBXTKN2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this reviewResponded 31 October 2019

Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

Great service and location, very cozy and clean. Just a few blocks away from the Plaza de Armas. The staff was always very willing to help and provide information of the best touristic activities around.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Cleanliness
    • Service
Thank ChristianM6847
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caro I, Director de Recepción at Cusco Plaza Nazarenas, responded to this reviewResponded 31 October 2019

Dear Guest, Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Cusco Plaza Nazarenas. Our mission at Cusco is to contribute to make everyone´s trip an unforgettable experience. And for us, help our guests and take care of them is part of our passion for service. If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Cusco. Kind regards, Cusco Plaza Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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