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STCAUSA1

Excellent place to relax after active activities

5.0 of 5 bubblesReviewed 16 Sept 2019
Friendly and attentive staff who wanted t make sure your stays enjoyable. Hector was very helpful and made sure our needs were met. Comfortable bed, clean and quiet room we found. Unfortunately we had two nights there (6/15 and 5/16), we wished to have more days.
Location hotel was close the central plaza and walking to the San Pedro market and other places. We will return to this hotel in future and recommend it based on our experience. The hotel provided the shuttle to the airport.
Date of stay: June 2019
Room Tip: Away from the street sides if you want quiet place
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this review
Responded 20 Sept 2019
We are glad to know that your experience with us has met your expectations, we hope to see you soon.
Best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,624)
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Traveller rating
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All reviews machu picchu welcome drink excellent location beautiful hotel colonial style breakfast buffet two nights close to the main square plaza de armas nice courtyard convenient location clean hotel coca tea two blocks beds were comfortable pisco sours sacred valley
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Reviewed 14 September 2019

Hotel rooms are spacious and clean but the building is very old, so be prepared for extremely creaky flooring and doors that don't close completely (light shining through). Staff are cordial, but not overly friendly/accommodating. Location of hotel was best appeal! Daily breakfast buffet was good.

Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank 4LIFE_TRAVELER
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this reviewResponded 14 September 2019

Thank you for your comments and preference, we work to improve day by day in all aspects.
We hope your stay has met your expectations.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2019

Very beautiful and clean hotel. I stayed here before and after 4 days inca trai. They will keep your luggage at no extra charges. The restaurant foods including complementary breakfast are super good. I would stay here again if I go back to Cusco. The staffs are very nice and helpful.

Date of stay: August 2019
    • Location
    • Rooms
    • Service
Thank cherimom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this reviewResponded 4 September 2019

We welcome your comments, glad to know that your experience met your expectations.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2019

We had a wonderful stay - the hotel is clean with unique design, excellent location, local food, shuttle service, extremely courteousness/friendly staff. We cannot ask for more and definitely would come back and recommend to travelers staying in Cusco!

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jh95030
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this reviewResponded 28 August 2019

Thank you for sharing your experience with us, we are glad to know that we were able to meet your expectations.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019 via mobile

Ended our week in Peru here after staying at some amazing hotels in Lima, Sacred Valley and Aguascalientes, and this was such a let down.
Tired, soulless hotel with dated rooms and unfriendly staff. Had to ask for a transfer to a room upstairs as the original downstairs room was located next to a cleaning station.WIFI doesn’t really work, TV not working either, and calling room service felt like an imposition. Rudest bar staff I’ve ever encountered. So sad, as Cusco is beautiful, but I would never choose to stay here again, and I’m sure there are plenty of much more welcoming places. The only plus was the location

Date of stay: August 2019
Trip type: Travelled as a couple
3  Thank LondonS_r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this reviewResponded 20 August 2019

Good morning
We regret that your experience with us has not met your expectations, we hope to have the opportunity to meet you again and change your experience with us.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019

Stayed at the Costa Del Sol Ramada Cusco for 3 nights. Absolutely loved the stay. The rooms were clean and freshened up every morning by the room service crew. The bathrooms were tidy and stocked everyday. They have a small bar in the lobby area, some lounge chairs to relax in as well and watch the games. They have a restaurant that has a buffet breakfast every morning (free). Its about a 5 minute walk to Plaza De Armas Cusco. You can easily hail a cab right from the front door of the hotel or walk over to the plaza for a better deal. Rooms were nice and quiet. Although they do have a dance party in the evenings that ends around 9:00 p.m. So no loud noise after those hours.
The courtyard is amazing as well Absolutely loved the stay here and would highly recommend it,

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank AeronauticalEngineer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luis Eduardo C, Gerente at Costa Del Sol Wyndham Cusco, responded to this reviewResponded 19 August 2019

Thank you for your comments, it was a pleasure to meet you, we hope to see you again soon.
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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