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linsshirl
Denver, Colorado

Every 5 Star Hotel should be this Amazing!

5.0 of 5 bubblesReviewed 24 July 2021
This hotel could not be a more perfect place to stay while visiting Cusco and the surrounding sites. The staff was lovely, attentive and went above and beyond with service and kindness! We wished we could have stayed longer and were so sad to leave. We highly recommend the JW Marriot in Cusco!! They took care of our belongings as we left and came back from Aquas Calientes. The food was delicious and the Pisco Sours were Incredible!! This is a luxury hotel for relaxing and adventurous types!
Date of stay: July 2021
Trip type: Travelled with family
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Reviews (4,352)
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Reviewed 15 July 2021 via mobile

This hotel was our “base camp” for multiple excursions to different parts of Peru. We ended up staying for three different occasions, two nights each. In between stays, they were happy to keep our extra luggage.

Every morning we enjoyed a full breakfast, with omelette bar, fresh fruit, bread, meats—anything you could want all included.

One of my favorite things was the pool/jacuzzi/spa. You have to reserve it, but then you have the whole place to yourself for an hour.

The amazing thing about this place is the service. Across all three visits, the staff remembered our name, where we had gone, and treated us like royalty. We even had out Covid test for return home arranged to be done in our room.

The only bad thing I have to say is that I can’t stay forever!

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Heidi C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2021

The location is perfect, just a few steps to the main Plaza. The staff was wonderful, extremely attentive and helpful. Danitza and Bruno in the breakfast room were amazing. The welcomed us back by name after we had come and returned a few days later. The hotel is beautiful and follows very strict cleaning protocols. Dámaris at the excursions desk was so kind and helpful, setting up tours and making sure everything was perfect. Highly recommend this hotel.

Date of stay: June 2021
    • Value
    • Sleep Quality
    • Service
1  Thank 631cyndym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2021

We stayed here at this hotel 03 days, the hotel itself was great, nice big rooms, impressive courtyard for eating, having coffee, or just talking, excellent food, the best staff, great location, a few steps from the Plaza de Armas and other major sights in Cusco.
We highly recommend this hotel in Cusco Peru.

Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
1  Thank MJonathanK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 June 2021

Beautiful Historic property in a great location with an amazing staff. Tons of activities and a beautiful pool. I would definitely stay again. The staff especially Benji and Jesus went above and beyond. The breakfast and bar was great. Make sure you take the free Pissco Sour class. You will definitely leave this property happy.

Date of stay: June 2021
Trip type: Travelled with friends
1  Thank Mobile784064
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2021 via mobile

There are not words to describe how amaizing our stay was at this Marriot. Everybody was excellent. Our special thanks to Adon, Solange, and Jesus. We will never forget your kindness. This hotel is a world gem. Highly recommended to everyone visiting Cuzco. Staying at this Hotel would make your trip more than magical

Room tip: Has everything you need to make your stay PERFECT!
Date of stay: June 2021
Trip type: Travelled as a couple
Thank Emy H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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