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Zhang C

Homely hotel! Perfect experience.

5.0 of 5 bubblesReviewed 30 Dec 2023
First of all you can’t beat the price for all that goodness you get from Tierra Viva Saphi. Tierra Viva has such a beautiful and cozy interior design and the cleanliness is superb!! I love my stay there and my interaction with two warm front-desk staffs Jimmy and Angel; they are incredibly helpful with traveling tips and room services and made me feel like at home immediately. Looking forward to coming back one day!
Date of stay: December 2023
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Rosario Cervantes, Otro at Tierra Viva Cusco Saphi, responded to this review
Responded 1 Jan 2024
Dear 624zhzngc,

Thank you for your excellent comment!! We are very happy to know that you really enjoyed your stay at Tierra Viva Cusco Saphi.

Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting. We will share your nice comments with our team, especially with Jimmy and Angel.

We hope to have you again at Tierra Viva very soon!

Kind regards,

Rosario Cervantes
Hotel manager
Tierra Viva Cusco
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,347)
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All reviews inca trail superior room excellent breakfast i highly recommend this hotel square teas
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4 - 9 of 1,347 reviews
Reviewed 17 December 2023 via mobile

We really enjoyed our 5 nights here. The hotel is close to the centre of Cusco but our courtyard room at the back of the hotel was spacious and quiet. The staff were all really helpful and the setting was lovely in an historic stone building with vaulted ceilings

Date of stay: December 2023
Trip type: Travelled with family
Thank 858clarej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rosario Cervantes, Otro at Tierra Viva Cusco Saphi, responded to this reviewResponded 20 December 2023

Dear 858clarej,

Thank you for your excellent comment!! We are very happy to know that you really enjoyed your 5 nights at Tierra Viva Cusco Saphi.

Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting. We will share your nice comments with our team.

We hope to have you again at Tierra Viva very soon!

Kind regards,

Rosario Cervantes
Hotel Manager
Tierra Viva Cusco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2023

The room is very well lit with wall sockets at appropriate locations.
The beds are comfortable and linens are very clean and crisp.
The hotel is in a very convenient location.
The staff are friendly and very helpful.

Date of stay: September 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Chen-Wei S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolina Saenz, Otro at Tierra Viva Cusco Saphi, responded to this reviewResponded 27 September 2023

Dear chenweis2021,

We would like to thank you for taking time to share your experience at Tierra Viva Cusco Saphi with other travelers. We are very happy to know that you had a great time with us.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels - Suno Restaurants

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2023

We had a wonderful stay at Tierra Viva Cusco. The location is perfect - easy walking distance to many attractions yet quiet enough to get a good sleep. The staff was truly amazing. Pamela, Edvin, Lorena, Ester, and Cocia were very friendly and incredibly helpful. One of my son's was very sick due to the altitude and they were able to help me get the medical assitance I needed. Overall the hotel was very clean, pleasant, and had a great breakfast with a nice ambiance. It is truly an enjoyable and comfortable place to stay.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Erin W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolina Saenz, Otro at Tierra Viva Cusco Saphi, responded to this reviewResponded 27 September 2023

Dear M3031NMerinw,

We are very happy to know that you enjoyed your stay at Tierra Viva Cusco Saphiand would like to thank you for taking the time to share your experience.

Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will always do whatever is in our hands to help our travelers with any need they may have.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels - Suno Restaurants

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2023

A wonderful hotel with very nice rooms good bathrooms, really good breakfast and most importantly a super nice and helpful staff who helped us a lot when we needed to change our plans. We stayed three nights and had a really lovely time. The hotel is very central but still quiet. A perfect base for exploring the fascinating region.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Andreas B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolina Saenz, Otro at Tierra Viva Cusco Saphi, responded to this reviewResponded 12 July 2023

Dear O8657ZTandreasb,

Thank you so much for your excellent review about Tierra Viva Cusco Saphi, and for considering us "A beautiful little hotel".

Once again, thank you, and we hope to have the opportunity of serving you again in the near future.

Kind regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels - Suno Restaurants

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2022

We have been travelling in Peru for 15 days. We spent 6 nights in total in this lovely little hotel in Cusco. 4 nights initially and then returned for a further 2 nights following an overnight trip to Machu Picchu. Our room was immaculate, spacious and comfortable. 207, was on the second floor overlooking the main road and it was so quiet we requested the same room for when we returned from our trip. The hotel is full of character and the staff are fantastic. Breakfast is good with plenty of choice. Great hotel and excellent value for money.

Date of stay: September 2022
Trip type: Travelled with family
Thank KimEd1224
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolina Saenz, Otro at Tierra Viva Cusco Saphi, responded to this reviewResponded 4 November 2022

Dear KimEd1224,

Thank you for sharing your experience at Tierra Viva Cusco Saphi with other travelers and for having stayed at our hotel twice. It is great to know that you had a great experience!

Best regards,

Carolina Saenz
Guest Relations
Tierra Viva Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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