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JHPGH
Pittsburgh

History, Art, Great Food, Better Service

5.0 of 5 bubblesReviewed 7 Nov 2019
We had a great stay at the Aranwa Cusco Boutique Hotel! The accommodations, service, food and bar were all exceptional, as were the hotel staff.

Just off the main plaza and a few blocks from Plaza de Armas, the hotel is centrally located in the historic section of the city and close to many of the local attractions, museums and markets. All are within walking distance.

The hotel itself is a walk back in time--a central patio and fountain welcome you into the restored palace and art is everywhere. They even offer a free audio tour of its collection.

In a nutshell--the place offers all the comforts you never knew you wanted after a long day hike, a tour of the city, or an adventure in the mountains. For a luxurious getaway, you can't do much better.
Date of stay: October 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review
Responded 8 Nov 2019
Dear: JHPGH

We appreciate you taking the time to share your recent experience with us at Aranwa Cusco Boutique Hotel through TripAdvisor and we are pleased to learn that you not only enjoyed of the hotel's infrastructure, the collection of art and furnishings, the atmosphere and the location of our property but also received the friendly and hospitable staff in which we are known for.

I will be happy to share your review with the team so we can celebrate their accomplishments. I trust we will be your home-away-from-home.

We look forward to your return so you can explore more of our awesome Cusco City! Thank you so much for your preference.

All the best, Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,087)
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Traveller rating
1,766
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Reviewed 5 November 2019

The Aranwa Cusco Boutique Hotel was, by far, the best hotel that we stayed in during our time in Peru. The hotel is located off the main square and is very close to great restaurants and shops. The staff is incredibly friendly and helpful. The rooms were very well equipped, and how can you go wrong when the bathroom floor is heated!! Highly recommend this hotel for your stay in Cusco!

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
Thank pitgotsix
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 5 November 2019

Dear Mr. Pitgotsix
Thank you for your amazing review on TripAdvisor. We really appreciate the kind words, your honest feedback and I am glad you experienced a level of genuine customer service at Aranwa Cusco Boutique Hotel. Definitely, I will be happy to share your review with the team so we can celebrate their accomplishments. I trust we will be your home-away-from-home.

It has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thank you so much for your preference!.

Best regards, Romy Diaz León- Hotel Manager

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Reviewed 3 November 2019

This boutique hotel was absolutely amazing. The staff were all exceptional, especially Alex! Beautiful, very comfortable room and lovely breakfast and close to walk everywhere. Service was perfect. Thank you for making our stay so special.

Date of stay: October 2019
Trip type: Travelled with family
Thank Rondatravels61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 5 November 2019

Dear Mrs. Rondatravels61
t’s simply marvellous to read about how much you’ve been able to fully experience with us and for share your experience with other travelers through TripAdvisor. We would like to create memorable experiences for all our guests by offering the best customer care and ensuring all our guests needs are met, therefore I am extremely pleased that this was the case for you.

Our staff wish to thank you for your very nice words and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future. Thank you so much for your preference.

All the best,Romy Diaz León - Hotel Manager

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Reviewed 3 November 2019 via mobile

Great location. Spotless hotel. Lovely rooms. Nicely decorated. Friendly helpful staff. Great doorman Gonzalo Great breakfast. Julie very helpful and spoke very good English. Quiet rooms with great bathroom and jacuzzi :)

Date of stay: November 2019
Trip type: Travelled with family
Thank iomdave007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 5 November 2019

Dear Mr. Iomdave007
Thank you so much for your outstanding, five star review. We really do appreciate our guests taking the time to leave us feedback through TripAdvisor, we are thrilled that you enjoyed your stay with us, and everything exceeded your expectations. Our staff is very commited with their work and the courtesy and kindness is reflected in the service you noticed

It has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thank you so much for your preference!.

My best wishes, Romy Diaz León - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2019

Loved our stay at Aranwa! The staff was helpful, kind and went out of the way to ensure we had a wonderful time in Cusco. Anthony, a server, overheard my friends tell me Happy Birthday and then the staff surprised me with a birthday cake! Highly recommend this hotel!

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank mdh21354
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 29 October 2019

Dear Mr. Michelle
Thank you for taking the time to write such a positive review of your experience at the Aranwa Cusco Boutique Hotel through TripAdvisor. We are delighted you enjoyed our outstanding hotel and the excellent service! It was our pleasure accommodating you, we hope you will make Aranwa Cusco Boutique Hotel your home away from home.

Thank you for choosing us on such an important date, your birthday! We look forward to your next visit and thank you so much for your preference.

Kind regards, Romy Diaz León - Hotel Manager

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Reviewed 29 October 2019 via mobile

A wonderful hotel. We had a comfortable room with friendly helpful staff in a prime location for exploring Cusco. Under floor heating was blissful. Lovely food. Beautiful flower displays in the courtyard. It was a pleasure to discover the hotel's audio guide and learn about its fascinating history. The number and variety of rooms to relax in was enjoyable.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Mike F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 29 October 2019

Dear Mr. Mike F.
We're delighted you had such an amazing experience with us at Aranwa Cusco Boutique Hotel and you can share it through TripAdvisor. One of our greatest rewards is knowing that we are managed to surpass our guests expectations and therefore they leave with happy memories. It is humbling that we made such an impression on you! We value your kind comments about the attentive and efficient service you received, the prime location and the fascinating history.

We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you once again for your preference.

My best wishes, Romy Diaz León - Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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