Great location. Spotless hotel. Lovely rooms. Nicely decorated. Friendly helpful staff. Great doorman Gonzalo Great breakfast. Julie very helpful and spoke very good English. Quiet rooms with great bathroom and jacuzzi :)
1,766
245
48
20
8
Rondatravels61
Amazing hotel
Review of Aranwa Cusco Boutique Hotel
Reviewed 2 Nov 2019
This boutique hotel was absolutely amazing. The staff were all exceptional, especially Alex! Beautiful, very comfortable room and lovely breakfast and close to walk everywhere. Service was perfect. Thank you for making our stay so special.
Date of stay: October 2019Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this review
Responded 4 Nov 2019
Dear Mrs. Rondatravels61
t’s simply marvellous to read about how much you’ve been able to fully experience with us and for share your experience with other travelers through TripAdvisor. We would like to create memorable experiences for all our guests by offering the best customer care and ensuring all our guests needs are met, therefore I am extremely pleased that this was the case for you.
Our staff wish to thank you for your very nice words and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future. Thank you so much for your preference.
All the best,Romy Diaz León - Hotel Manager
t’s simply marvellous to read about how much you’ve been able to fully experience with us and for share your experience with other travelers through TripAdvisor. We would like to create memorable experiences for all our guests by offering the best customer care and ensuring all our guests needs are met, therefore I am extremely pleased that this was the case for you.
Our staff wish to thank you for your very nice words and the Aranwa Cusco Boutique Hotel family looks forward to welcoming you back in the near future. Thank you so much for your preference.
All the best,Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,087)
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1,766
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All reviews heated floors beautiful hotel heated towel rack machu picchu jacuzzi tub old mansion coca tea sacred valley high altitude front desk staff breakfast buffet three nights main plaza altitude sickness highly recommend this hotel central square pisco sours
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253 - 258 of 2,087 reviews
iomdave007
United Kingdom
5238
via mobile
Date of stay: November 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 5 November 2019
Dear Mr. Iomdave007
Thank you so much for your outstanding, five star review. We really do appreciate our guests taking the time to leave us feedback through TripAdvisor, we are thrilled that you enjoyed your stay with us, and everything exceeded your expectations. Our staff is very commited with their work and the courtesy and kindness is reflected in the service you noticed
It has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thank you so much for your preference!.
My best wishes, Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mdh21354
2
Loved our stay at Aranwa! The staff was helpful, kind and went out of the way to ensure we had a wonderful time in Cusco. Anthony, a server, overheard my friends tell me Happy Birthday and then the staff surprised me with a birthday cake! Highly recommend this hotel!
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 29 October 2019
Dear Mr. Michelle
Thank you for taking the time to write such a positive review of your experience at the Aranwa Cusco Boutique Hotel through TripAdvisor. We are delighted you enjoyed our outstanding hotel and the excellent service! It was our pleasure accommodating you, we hope you will make Aranwa Cusco Boutique Hotel your home away from home.
Thank you for choosing us on such an important date, your birthday! We look forward to your next visit and thank you so much for your preference.
Kind regards, Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mike F
Lancaster, United Kingdom
7
via mobile
A wonderful hotel. We had a comfortable room with friendly helpful staff in a prime location for exploring Cusco. Under floor heating was blissful. Lovely food. Beautiful flower displays in the courtyard. It was a pleasure to discover the hotel's audio guide and learn about its fascinating history. The number and variety of rooms to relax in was enjoyable.
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 29 October 2019
Dear Mr. Mike F.
We're delighted you had such an amazing experience with us at Aranwa Cusco Boutique Hotel and you can share it through TripAdvisor. One of our greatest rewards is knowing that we are managed to surpass our guests expectations and therefore they leave with happy memories. It is humbling that we made such an impression on you! We value your kind comments about the attentive and efficient service you received, the prime location and the fascinating history.
We are all looking forward to welcoming you back whenever you have a chance to visit Cusco again and ensure your stay remains exceptional! Thank you once again for your preference.
My best wishes, Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pete t
1
This is perhaps the nicest hotel I have ever stayed at. The building is an old mansion (I am not clear if it is from the 1600s or 16th century) that has been completely modernized (modern bathrooms) but always keeping in mind the historic building. It is a veritable museum with hundreds of art objects of various ages, centuries old through modern but in classic styles. The free breakfast was amazing not so much that the food was as good as the best you might get elsewhere, but that the dining area was positively elegant. Every staff member we encountered was friendly, helpful, and capable, if they didn't understand English they at least found someone who did.
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 26 October 2019
Dear Mr. Pete T.
We are so glad to know your wonderful experience with us at Aranwa Cusco Boutique Hotel through TripAdvisor.
Exactly the hotel is a colonial mansion from the 16th century where you can find interesting sculptures, colonial furniture and paintings. Thank you for all the information you have given for which we are very grateful, as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests.
It is humbling that we made such an impression on you! We value your kind comments about the attentive and efficient service you received. We look forward to welcoming you for another memorable stay!! Thank you so much for your preference.
Fondest regards, Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JasmineJBB
1
Excellent all around - would stay here again. Check-in and out were very easy.
Breakfast was pretty standard, but its good to note it takes awhile to make eggs, longer cooking time due to the elevation. Rooms have oxygen, which was a cool feature.
They easily accomodated an early check-out with a nice breakfast box. Great rooms. Great staff.
Date of stay: September 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Romy D, Gerente at Aranwa Cusco Boutique Hotel, responded to this reviewResponded 26 October 2019
Dear Mrs. JasmineJBB
Thank you for choosing Aranwa Cusco Boutique Hotel and sharing your wonderful experience with the Tripadvisor Community. We are delighted to read your enjoyed your experience with us especially the personalized service, comfortable room with free oxygen and excellent location in the heart of Cusco.
We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to Cusco. Thank you so much for your preference.
Kind regards,
Romy Diaz León - Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC