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Johnny C
Heredia, Costa Rica

The worst experience ever!!! Dont stay at this place

1.0 of 5 bubblesReviewed 20 Apr 2012
They have a credit card sign at the entrance but they didnt take my card, they didnt take my USD so I had to go outside to change local currency. The was dirty and bathroom was simply nasty. Dont waste your time and money
Date of stay: April 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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Reviews (48)
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4 - 9 of 48 reviews
Reviewed 16 January 2012

It's hard for us to decide whether this hotel was average or very good, overall. We stayed here for one night en route to Puno.

Pros:
- Good value for money
- Helpful staff
- Hot water available
- Free Wi-fi
- Rooms were heated
- Relatively clean room and bathroom
- Breakfast was ok - bread, eggs, fruit and coffee

Cons:
- The room layout and maintenance was very average. The bed and closet were old.
- The room was very small and not too well lit.
- The bathroom floor had shoe prints on it.

For just one night, it was fine and a good value for money. If you are staying in Cusco longer, I would recommend looking into other options.

Date of stay: December 2011
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ashwini K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2011

The location is about 15-20 min walk which can be a pain having to catch taxis during the evening.

The area is as previous reviewers commented pretty average. You're enveloped by a cloud of gasoline the moment you enter the street.

The rooms do not look like the photos, reduce your expectation by 50% and that's closer to reality. I have no window and the room was freezing without a heater. The bathroom door was broken so I can't shut out the air from the bathroom.

On the plus side staff are very friendly and the Internet was fast.

Date of stay: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Mirvettium
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 August 2011

I have no complaints about the hotel itself... it was very nice. A little cold at night, and the room was not cleaned when we first arrived but that was quickly taken care of. The only problem I had was the surrounding area. It's not dangerous, but it's definitely not nice either. It's all mechanic shops and the fumes from the buses and cars once you get onto the street are SO strong it will make you want to throw up. The area itself is quite safe though. The staff was very nice, especially Kevin, and they want to make your stay as nice as possible. I would suggest it for a traveler on a budget. Be advised that it's about a 15 minute walk to the main plaza, but it's a nice walk, and you get to see a part of Cuzco that you wouldn't normally venture out to.

Date of stay: July 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank babandwab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2011

The service here is Peruvian- in that it takes forever to have anything done for you and your room does not get cleaned at any regular intervals. You don't get dry bath towels or anything like that, in fact one of the staff members left a dirty rag in here when we moved in and it is still laying right here on the table.
But those are just normal issues for anyone traveling budget in Peru. The real issue for me is the internet. The internet is just fine if you are close to the router, but my girlfriend and I are down on the end of the hall and the internet keeps blinking to the point where it almost cannot be used. It's very frustrating to lose everything in the middle of a task and have to wait until the router decides it wants to provide internet again. If you can, request a room close to the router.
Another downside is that the area surrounding is not very nice at all. We are surrounded by auto part shops and potholes, nothing like the pristine cobblestone streets in the center of town. Notice how on the website, they only show pictures of the hotel itself, not its ghetto surroundings.
On the plus side, the man working the counter is very nice and speaks fluent english.

Room tip: ask for 206 or 207 if you want to be closest to the router.
Date of stay: August 2011
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank danders0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2010

We stayed two nights in this nice hotel. The hotel rooms are modern and clean. There is free w-lan, which is very fast! We really liked the service and the Staff was very nice and helpfull. We really enjoyed our stay. The hotel is a bit offside but still very nice. There is a possiblility to take breakfast, which we did not need.

Date of stay: September 2010
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank alegriabe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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