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Travel13945106020

This place is a gem

5.0 of 5 bubblesReviewed 22 May 2024
This place is a gem. We had spent a couple of night at the Sonesta, which isn't bad at all, but they couldn't offer us a room after we returned from Macho Picchu. The Cooper was a wonderful replacement. Clean, well lit, pleasant and efficient service, great breakfast, proper shower with decent water pressure (much appreciated after a long hike) and great value for money. The only negative point was a room that didn't have an outside window. Not sure we'll ever return to Cusco, but if we do, we'll stay here.
Date of stay: May 2024
Room Tip: Ask for a room with an outside window
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina Espinoza Zegarra, Propietario at Cooper Hotel Boutique, responded to this review
Responded 27 May 2024
Dear Customer.
I appreciate your comments about our hotel. It makes us feel proud that the needs of our customers are catered for in the best way we can.

Kind regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (75)
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All reviews tea station breakfast was amazing breakfast staff coca tea excellent location stayed here for two nights day trek breakfast room front desk staff visiting cusco top floor stay there again machu picchu inca trail teas lobby luggage
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Reviewed 21 October 2023

We absolutely loved the staff and the charm at Cooper Hotel.

They're accommodating, kind, clean, and friendly. Great walkable location as well.
They have a nice little tea bar and fresh water in the lobby 24 hours a day for visitors - good for those hiking or acclimating to the altitude. They have free breakfast which includes fresh pancakes, waffles and omelettes. Cooper also stored our luggage during out trek and had an airport pickup service for 10 per person which we utilized when arriving into Cusco.

ONLY negative i have to say is that there is a restaurant/club underneath this hotel/nearby that plays music until 3am! The first two nights we stayed at this hotel, we were on the second floor and heard thumping from music/bass until 3am. After our trek, we came back and they put us on the 3rd floor after requesting a quieter room and it was much better. They said they have filed complaints against the place but its currently out of their hands.

So only tip would be to ask for a quiet room if you prefer to sleep at night. :)
Otherwise - they're fantastic.

Room tip: Ask for a quiet room if you prefer your sleep. Loud noise latenight from a nearby establishment otherwise.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Em P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina Espinoza Zegarra, Propietario at Cooper Hotel Boutique, responded to this reviewResponded 25 October 2023

Dear Customer.
I appreciate your comments about our hotel. It makes us proud that our clients' needs are met in the best way we can.
We are sorry that events that have nothing to do with our hotel have disturbed your peace.
We are working on it to be able to improve.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2022 via mobile

This is a nice hotel a few blocks from the Plaza de Armas. They have a comfortable lobby/front desk area to sit.

The room was loud, as it is on a busy street. We asked for a quieter room but the front desk person insisted we should try this one and we could move the next day. It wasn’t terrible, but it wasn’t what we had expected.

Another issue for this hotel is that they have light curtains that let the light in. They are NOT blackout curtains. It gets bright around 5AM, so your room is completely bright at that time.

Overall it was a nice enough stay, but it is not a 5-star.

Room tip: Ask for a quiet room
Date of stay: November 2022
Trip type: Travelled with friends
Thank UnclePen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2022

My fiancee and I went September 2022 after we completed the Inca Trail. It was a wonderful place to come after 4 days of hiking - hot water with good pressure, had soap/shampoo/conditioner and little welcome baskets you could purchase snacks/drinks/candy/nuts if you wanted. The hotel staff were incredibly friendly. They always had hot tea and clean water available. It was impeccably clean and smelled wonderful. The breakfast is the best breakfast we had while in Peru. They were able to accommodate our needs for a early AM hike (provided us with a to-go breakfast at 3AM) and were able to hold our bags after check out as we had a late afternoon flight. We would recommend this hotel to anyone visiting Cusco, Peru :)

Date of stay: October 2022
Trip type: Travelled as a couple
Thank 740keeshad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina Espinoza Zegarra, Propietario at Cooper Hotel Boutique, responded to this reviewResponded 3 November 2022

Dear . Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure all of our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Take care of yourself.
See you soon

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Reviewed 27 October 2022

The hotel is super charming and the staff go above and beyond to help you enjoy your stay. There is always coca tea and other teas available at all times of the day in the lobby to help with the altitude. The breakfast is super delicious and comes with a really great view on the top floor. The staff is super helpful and helped up book a tour to Maras and Moray for one day. We stayed here before and after out Salkantay trek and they staff were helpful enough to let us store our luggage while we were on a 5 day trek for free and move it to the room when we got back from the trek.

Date of stay: October 2022
    • Value
    • Rooms
    • Service
Thank dhrupadu2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina Espinoza Zegarra, Propietario at Cooper Hotel Boutique, responded to this reviewResponded 3 November 2022

Dear.
Thank you for taking the time to share your experiences with us. I am very glad to hear that our staff made your stay enjoyable.
we hope you come back soon.
best regards

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Reviewed 19 October 2022 via mobile

We loved everything about Cooper Hotel!! The breakfast was amazing, and all the staff are so friendly and helpful. Rooms were clean and super comfy!!! They even stored out luggage during our 5 day trek.

Date of stay: October 2022
Trip type: Travelled as a couple
Thank 382pujap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corina Espinoza Zegarra, Propietario at Cooper Hotel Boutique, responded to this reviewResponded 3 November 2022

Dear . Thank you for your comments. I am very happy to hear that you enjoyed your stay with us, the staff is very happy that your needs were attended to.
Thank you very much and see you soon

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