We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (75)
Filter reviews
75 results
Traveller rating
46
15
10
0
4
Traveller type
Time of year
LanguageAll languages
More languages
46
15
10
0
4
Show reviews that mention
All reviews simple hotel bellas artes location is great metro station walking distance yogurt lastarria sink heating airport taxi
Filter
Updating list...
10 - 15 of 75 reviews
Reviewed 17 August 2017 via mobile

VERY BAD experience, we booked the hotel 4months in advance and they cancelled by email our reservation the day before the arrival For overbooking!!! THIS IS CRAZY!!! How is possible to cancel the reservation the day before of the arrival? Totally not professional

Stayed: August 2017, travelled as a couple
1  Thank Takeshi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 September 2017

Takeshi,
Sorry to hear that you had this problem.
Im the new owner and manager and the last adminitration had a lots of problems.
I invite to join our instagram account @hotelcasanoble in order that you can see our complete renovation coming in October.

Regards,

Rocío

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2017 via mobile

Small friendly location with a great staff couldn't have asked for a nicer stay!

Nice breakfast with an opportunity to meet other guests

Great assistance with directions and very helpful making accommodations with tour operators for local sightseeing

Stayed: June 2017, travelled solo
Thank IND317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 27 September 2017

Hi, great to hear you had a pleasant stay.
I Invite you to join our instagram account @hotelcasanoble to see our new image and concept. We will be making some renovation to be every day a better place to stay in Santiago.

regards,

Rocío

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

The hotel staff are very friendly and speak English well enough to meet the needs of any traveler. The breakfast consisted of made-to-order eggs/omelets, fruit and pastries, and or course coffee and juice. The hotel is a converted house with 8 rentable rooms. If you're looking for pool/spa/business center, this isn't it, but there is free WiFi! The rooms are large and the are all en suite. The views aren't there, but the location is great! Central Park is about 5 blocks away, as are a couple museums, the Hop-on/Hop off bus stop is about 3 blocks away, and for the adventurous, the metro (subway/Tube) station is about a block away. The only reason I didn't give it 5 stars was the lack of amenities mentioned. Otherwise, it's a great value and we'd happily stay there again. BTW, Starbucks is about 3 blocks away too!

Stayed: April 2017
Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017

We arrived to this hotel pretty much late, as we just landed around 1am and then we requested to get a transfer from hotel, respond level was quick which is nice. Taxi costs always very different. We paid for a taxi inbound journey around 30,000 and outbound journey we pad around 18,000, probably special arrival cost :)

Hotel itself is small and located pretty much quiet area with no through road, but as there was some development works, sometime wasn't quiet at all. But wasn't problematic anyway. Hotel area is clean with two floors and small kitchen and small eating terrace-ish area. Hotel do not have lift, only stairs, so disable person can be allocated on ground floor rooms. Hotel having 7 rooms all together.

Room we had is located on upper floor, and in size very specious, have all basic bits and large TV, drawer and some small lights next to beds, bed size is good, normal double size. Bathroom had only shower, toilet and sink. Some shower gels and shampoos was provided every day, and towels too. One most unpleasant thing it was smell which came from the sink, and it was so strong that like somebody is all the time in toilet, and not sure that they tried to do something or even apologized.

Room was cleaned everyday during our stay. Always was clean but as mentioned smell was really strong from the sink.

Breakfast was free and included, they have always fruits and some cereals and few type of yogurts in small jars for one person. Butter, jam and bread. If you need some eggs you need ask, they're not motivated to offer you that and do not say that you can order something. Eating area is not separated tables it's one large table for average 8 people, but it will be hard to sit for all 8 people at the same time, as space is narrow. 3 people already hard to move in between.

And one unpleasant experience we had, that we asked transfer to the airport, and they promised to car be next to hotel at 12, but he sad that all is done, but in real life he forgot to arrange taxi for us, and we been waiting for an hour outside and been waiting for alternative car. This hotel have good potential, but they act like juniors and failing a lot, there is no attention to detail. Hope they could get and improve their experience with customers.

Reader if you have more questions about this place, let me know, I hope that this information is good to build your image about this hotel, Hope they will improve soon

Room Tip: We had room 7, spacious room but very odd unpleasant odor
  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank akrasnovskis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017

Great location to visit town. just walk from city centre, and not far from the resturants, walking distance, location is also quiet comparing with over all city.
Very friendly staff, very helpful.
The room is comfortable,
.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank VitorHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews