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Reviews (1,114)
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All reviewsliving roomgreat locationsliding glasscostanera centercomplete kitchendining tableisidora goyenecheametro stationlots of restaurantssmall apartmentfitness roomnice areafront desk staffwithin walking distancehuge rooma wonderful place to staythe rooms were nice
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Reviewed 11 June 2008

One of the best hotels where I stay in. The room acomodations where confortable and nicelly cared, facilities are great

The hotel usually didn't get to crowded and its very nice to be able to use the top floor pool (wich by the way is heated) alone.

The breckfast is very well served and abundant. There are severall types of breads and fruits.

It has also a game room with two Pool tables, chest games and several TV's. Since i was there alone with my wife, I could turn then all on in the same musical channel and enjoy like I was in a club.

The hotel staff seens to be effective, altough not specially attentious.

Location also is great, nearby commercial centers, subway stations and touristic routes.

  • Stayed: April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank Fernando M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2006

This hotel is located in fancy Las Condes, Santiago, within walking distance to shops and restaurants. Facilities are great, rooms appropriate for a 5 star and the best of all is the breakfast/ bar/ indoor swimming pool on the top floor overlooking the city and mountains.

In this environment, you would expect well trained and friendly staff, but this is unfortunately not the case. Service in the restaurant was not more than average, but the greatest of all was the cleaning service entering my room at 7:30AM surprising me in the bathroom. No explanation from housekeeper/ receptionist on 3 inquiries about that.

This hotel could really be a 5 star, but staff makes it being a one-time only experience for me.

7  Thank cebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 3 days ago
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Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded yesterday
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Reviewed 4 days ago
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  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 days ago
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Reviewed 1 week ago
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Stayed: July 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 1 week ago
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