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Hotel Torremayor Lyon
Ranked #73 of 202 Hotels in Santiago
Reviewed 4 November 2015

This was not a happy stay. The water at the shower was cold and reaching 25 °C after 10 minutes. The heating in the Hotel was turned off even though night tempeatures drop in Santiago. Breakfeast on the lower level with a very poor coffee and no chance to get a cappuccino and last but not least the personal was not friendly at all.

Room Tip: Corner room, high floor and stay away from the noisy elevators
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  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Viehweger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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26 - 30 of 933 reviews

Reviewed 27 October 2015

This was the first hotel on a group tour of Patagonia, and was in a convenient location in a tree lined street within easy reach of restaurants and shops. The room was quite small, as was the bathroom, and needed a bit of updating. Not enough electrical outlets for today's travellers, so difficult to charge electronic devices, but we made do. There was no mirror except in the bathroom, which lacked any plug for basin or bath. Luckily I managed to find a maid on the corridor who procured one for me (probably from another room!) but somebody else from our group was told by reception that they don't supply plugs. There were three hangers in the wardrobe, so it was a good thing we were only there for two nights. Breakfast was ok, but the scrambled eggs were very runny, and the coffee pretty bad, but this seemed to be the norm in all the hotels we stayed at. Staff in the bar and restaurant were really nice, but reception staff not friendly at all. When I went to collect our passports, the member of staff on duty just slapped several down on the counter and left me to rummage through them all. Not very professional. All in all, the hotel was fine for a couple of days but not somewhere you would want to spend any longer. On a positive note, the beds were very comfortable and nice after a long day sightseeing.

  • Stayed: October 2015, travelled with friends
    • Sleep Quality
    • Service
Thank Librarianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2015

An hotel close to the Costanera center with a good Italian restaurant.
Meals are hearty and tasty but I believe it was slightly expensive regarding the price/quality,
Excellent service though by Gladys.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Service
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2015 via mobile

This is a dated, unattractive, uncomfortable property in an excellent location. Bathroom so tiny & soiled, I showered in my flip-flops. Reception staff so surly & unkind, I thought my presence was aggravating to them. On the plus side, the restaurant staff & food are both above average, and the location is terrifically convenient to the Metro & all of downtown.

Stayed: August 2015, travelled with friends
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2015

it's my second stay at Hotel Torre mayor. My client in Santiago booked me here because it's close to their office.
I think i'll ask to stay in another hotel next time :
- the rooms look very old (the reception and restaurant as well)
- noise in the room due to bad soundproofing from the corridor
- the shower makes terrible noise
- towels sre SO used !
- the breakfast which is supposed to start from 7am didn't open before 7.15 because not ready. 40 people waiting that it opens. Had to skip breakfast because client coming at 7.20am
- poor internet connection, forget about skype conversations or whatsapp calls

  • Stayed: August 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank ludopata1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Torremayor Lyon

Address: Avenida Ricardo Lyon 322 | Providencia, Santiago 99999, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#31 Family Hotel in Santiago
#42 Romantic Hotel in Santiago
Price Range: $123 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Torremayor Lyon 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Torremayor Hotel Santiago

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