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“Rare Find”
Review of Hotel Galerias

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Hotel Galerias
Ranked #70 of 196 Hotels in Santiago
Santiago, Chile
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Rare Find”
Reviewed 29 March 2012

The hotel is ideally located just a short walk to the Plaza de Armas and has lots of restaurants, bars and shops closeby. The staff are very helpful and efficient and the rooms are very clean and spacious. We would certainly recommend this hotel to anybody visiting Santiago. A city centre hotel with an open air pool is very rare so the Galerias is a rare find.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 140DMacD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
White Rock, British Columbia, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 March 2012

Stayed at this hotel for one night on our way to wine country. Hotel is in desperate need of help. Staff was friendly and breakfast good which is the reason for 2 stars but rooms are dated, smelly and small. Although I stayed in a nonsmoking room, the stench of smoke was unreal. Good luck finding someone who can speak English. They answer the phone in English but are not capable of following the most simple instructions. I had to keep on calling front desk to get an answer so they finally decided to no answer the phone. I needed to make a collect call to my credit card company in the States. They told me it was not possible to make collect calls from Chile. Which is not true. Anyways I would not stay or recommend this place to anyone... Much better options in Santiago for the same or better price.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MakandrewBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 18 March 2012

I had 3 nights here in February & was better than I expected.
The hotel is in a good location to walk around central Santiago easily & safely.
The room was great - nice big bed, good bathroom & everything you would expect from a 4 star hotel.
Breakfast was good - a lot of choices.
I would recommend this hotel for someone looking for something reasonably priced & central.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NettsG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 14 March 2012

For a 3 star hotel, I will say it is a 5 star hotel thinking only in both restaurants and the bar. Everyone was very friendly, I will like to thanks James and Francisco for they invaluable help and courtesy. They show us tipical chilean food, names of the appetizers, desserts, etc.and also of the ingredients. We can only say THANKS, WE WILL BE BACK.

The room was OK, clean and confortable. Only problem at some times is the elevator. There are two of them and small, so they become crowded with 4 persons and no luggage.

The people at the hotel were also very helpful for selecting and giving us tips of places to visit, best hour, tours, etc

Located downtown is an extra, most important places were within walking distance.

Room Tip: Is better not a room with windows looking at San Antonio St. It is a little bit noisy
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mango34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2012

Help! Anyone know of a problem at the hotel? Have urgently tried to reach them about our up-coming reservation for over a week at their formerly reliable e-mail address reservas@hotelgalerias.cl but message cannot be delivered. Seems far too long for their server to be out of service. Can't give proper review, as we aren't there yet!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KingCityDianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Galerias

Property: Hotel Galerias
Address: San Antonio 65, Santiago 8320263, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#33 Luxury Hotel in Santiago
#36 Family Hotel in Santiago
#44 Romantic Hotel in Santiago
#45 Business Hotel in Santiago
Price range (per night): $110 - $241
Hotel Class:4 star — Hotel Galerias 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hotel Galerias Santiago

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