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“Service was outstanding!”

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Los Espanoles Hotel
Ranked #89 of 201 Hotels in Santiago
Certificate of Excellence
Reviewed 27 March 2017

The hotel is in a great location - close to a large mall, beautiful park, river etc. Love the residential area which is nice and quiet. The food is really outstanding - we had several lunches and dinners here. However the best part is the service - we were staying with my dad and stepmother and they are both 85 years old with some issues getting around. The staff went above and beyond the call of duty to assist them whenever needed, to move tables around, to accommodate us on the first floor etc. Every single one of the staff from the front desk to the restaurant servers were so warm and welcoming!

  • Stayed: March 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 208 reviews

Reviewed 12 January 2017

We stayed here for 4 nights and found it to be OK . The room was nice ( but tiny and it was in a nice residential area...easy to get around.

The only negative is ..tour operator /cab driver at the hotel was very pushy . He tried to hustle us the whole way back from the airport and his prices were higher.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank easterntreker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016

The location is right where there is the district for all new hotels and restaurants. It is a great one to walk around. There is also a huge shopping centre 15 min walk.
We just love the location, the cleanliness, and the pleasant staff. The suites are large and clean, with comfortable bedding and flat screen TV.
Highly recommended.

  • Stayed: December 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank caitlindavin2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016 via mobile

Located in quite area, in a side street. Nothing in the surrounding streets (no supermarket, convince store, no where to buy some water or fruit). Close to a big mall.
Be aware: they charge a lot for any item at the mini bar or on the table. I took water from the bottle on the table, not the mini bar, and was charged more then 6 $US.
Breakfast was fine. Start only at 7:00,. But I assume that's normal at the big city.

Stayed: November 2016, travelled solo
Thank ilanarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016 via mobile

This hotel is near two metro stations which are 4-5 stations away from the center of Santiago and it's located in front of a really nice mall called Costanera. Despite that, workers there are all sympathetic, trying to do all their best to make you feel at home, breakfast has a lot of tasty options and the room is really cozy, considering that I went on winter and i didn't feel cold at any time. Even though the simple room is a bit small, it comforts everybody and the hotel has some nice social areas to chill. I would stay in there again, no complaints.

Stayed: July 2016, travelled with family
Thank Priscilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Héctor B, Director de Recepción at Los Espanoles Hotel, responded to this reviewResponded 28 July 2016

Thank you regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at .
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Team BW Hotel Los Españoles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Espanoles Hotel

Address: Los Espanoles 2539, Santiago 7520207, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#19 Best Value Hotel in Santiago
Price Range: $96 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Los Espanoles Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Located in a very safe & green residential area of Providencia at 5 minutes walking distance from World Trade Center, stores, restaurants and subway. Free Wireless Internet, Free Buffet Breakfast, Free Parking, Free Local Telephone Calls, Free Newspapers in the lobby, Free Business Center, Complimentary coffee, Bar, Restaurant, Meeting Rooms, 24 h/d room service, Laundry, nearby gym; all to assure you a very pleasant stay, for business or leisure, at a reasonable price. ... more   less 
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Also Known As:
Best Western Los Espanoles
Best Western Santiago
Santiago Best Western

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