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Savings alert! 18% below average rates

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Reviews (227)
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11 - 16 of 227 reviews
Reviewed 29 February 2016

Considering the price relative to other hotels in the area, this is a good hotel. It is quiet and comfortable with great service from all the staff. The front desk is quite capable in English, which was very helpful.
The rooms are clean and comfortable. The room that we were in had large windows with plenty of sunshine. The air conditioner is propped into the window but was quiet and efficient; you just have to adjust the window drapes so that you do not block the air conditioner but still block the outside light. The windows can be opened.
The hotel is very well situated close to the Costanera mall, couple of metro stations, the riverfront park and restaurants. Breakfast was good. We did not use the hotel restaurant and bar. Don't know about a hotel gym.
The hotel is on the older side and looks like it was converted from a couple (or three) houses into one hotel. The rooms have been renovated but are still not the shine and gleam that the newer hotels offer - don't let this keep you away. The rooms are clean and comfortable.
The hotel fronts a busy street but the inside of the hotel is quiet.
The corridors could do with some freshening up; adding newer and brighter carpeting and lighting would certainly alleviate the dowdy appearance.
The wifi was generally good although it seemed to slow down every now and then.
We had an enjoyable stay.

  • Stayed: February 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank travel_123499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2016

A small hotel, nestled in a residential area, but a stroll to the modern shopping centre. The hotel decor is warm, the rooms modest but comfortable, perhaps needing a touchup here and there. The staff are outstanding, welcoming and helpful. Hope to return.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Dennis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2015 via mobile

I was in town for businesses and stayed here because the Hilton where I usually stay is so far away from any good restaurant.
Rooms are ok, and not bad, it's a bit noisy during the week but nothing too bad.
Breakfast is included but is not that great, only some bread, cereal, it sort of a Continental breakfast.
Good about the hotel is that it is clean, very close to many restaurants, a mall and the Hard Rock.
Price is not that bad for the area, but I found out that there is another BW Los Españoles a few blocks from this one which its supposed to be newer.

Stayed: October 2015, travelled on business
Thank Jesus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2015

I travel a lot internationall, and in its category, this hotel is exceptional for the quality of the property and the impeccable courtesy and attention of the staff. The location is charming, just a few blocks from major commercial activity, but quiet and safe.

  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2015

Our Stay at this Best Western was a memorable experience.Within walking distance to a good shopping area but far enough away and tucked into a quite residential neighbourhood ... cozy and safe surroundings. English was not a problem here and the food was exceptional ... A nice hot breakfast and good hot coffee welcomed us to start our day.

  • Stayed: March 2015, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Glen Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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