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Reviewed 18 June 2015

We stayed only for one night, we were supposed to get a private bathroom (in the booking the photos were not similar to reality at all) but there only was a shared one and it was plenty of water everywhere and very dirty and stinky. The room was cold and old, humid walls, no good lighting and the sheets were used and full of hairs. The location was near the subway but the area wasn't so pretty, we felt unsafe, there were lots of beggars and drunks in the streets. We had no breakfast because we left before it started. The owners are nice, but I felt cheated.

Stayed: June 2015, travelled on business
1  Thank Daniela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2014

The Green House worked out very well for me on location, as I had a good bit of business to do just a block away, and it involved carrying some heavy things back to the room. The location is really great, just a block from the Santa Lucia Metro but facing Marcoleta rather than the much busier Av. O'Higgins. Downtown (Universided de Chile) and Barrio Lastarria (Universidad Catolica) are just a single metro stop away, but most of the time I just walked. There's also a big centro artesenal with tourist trappy stuff very close by, as well as a McDonald's (not very good), and a Domino (local chain with hot dogs and sandwiches, some very good). Overall a very central location and a real plus.

Marcoleta is not without noise, though, but fortunately it was tolerable. Quieter rooms don't face the street.

Common areas like halls and the stairwells have a certain lived-in smell, reminding me of visits to see a friend in Washington D.C. who lived in the unrenovated rowhouse section in the not-quite-northwest. Ah, if the walls could only talk. Fully renovating would mean prices would almost certainly go up. Since it's a shared bathroom anyway, it's very much like getting a private room in a hostel.

The smell in the bathroom referenced in other posts is sewer gas. I've seen this problem in other places around the world. They try to fight it with an automatic sprayer. The tiles and fixtures in the bathroom have been renovated , and apart from maybe needing to wash the shower rugs a bit more frequently the sewer gas was the only smell issue found. As mentioned, hot water availability can be uneven, though every day at least lukewarm was managed.

The room had a hardwood tile floor and had been kept clean with fresh linens, so there were no smell problems there. The window opened to allow in air, but there were no screens to keep out bugs or other flying insects. Climate was quite good in October...maybe a little chilly at night, but you were supplied a comforter and blankets. I saw no climate control for the room. There was also a small TV with a pretty good cable selection that includes HBO Latin America.

Everyone in the family was very helpful. I didn't try the included breakfast (slept through it or was too busy), so I can't comment on that. Booking.com handled the booking, but payment was at the hotel with a reasonable cancellation policy. TransVIP (the taxi/van service from the airport) had no trouble finding it at CLP 6200 each way.

Overall it's not a place for a honeymoon or other hang-the-moon vacation trip, and if you've stayed in hostels with private rooms then it's a similar standard. I'd give it about 3.5 stars if I could, but went for 4 based on staff being helpful, the general good idea of helping locals directly rather than corporations, and how the value compares against other options for such a prime location.

  • Stayed: October 2014, travelled solo
    • Location
    • Sleep Quality
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1  Thank ploughman8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

The man who runs the hostel is a very nice man, he and his assistant took care of all our laundry which was fantastic. The rooms are okay, it did the job as a place to sleep at the end of the day. Breakfast was basic but enjoyable, but the worst part about this place is the bathroom - it was pretty disgusting. If this had a bit of work done on it, the hostel would be a good, basic cheap hostel, but the bathroom currently lets it down.

  • Stayed: April 2014, travelled as a couple
    • Value
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    • Sleep Quality
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2  Thank Augustuscalv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2013 via mobile

The Green House was a very nice place to stay in Santiago. It is a little far from some of the night life and things to see in the city, but it is quiet and convenient to the metro and bus lines. The family that owns it and lives there is incredibly nice and helped us out when my husband got sick.

Stayed: October 2013, travelled as a couple
Thank M3gsFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013 via mobile

The 2nd cheapest private room I could find online(in english!). The location is fantastic. Whilst not in the prettiest area(an area in which we felt completely safe) it is very close to santa lucia metro station and a short walk across Ohiggins rd to the pedestrain streets leading to plaza de armas about a km away. For such a central location in a big city the room is also very quiet, meaning good nights sleep for the week that we stayed. Breakfast of bread and jam, yoghurt, juice and tea/coffee is not the best weve had in 3 months of travel but is by no means the worst either. Latinos just dont do breakfast! The shower is tempramental(solar heated) and the place could be cleaner but again, weve stayed in dirtier places for more money. This is a great budget room in a small guesthouse for those who need to escape hostel life for a while....

  • Stayed: May 2013
    • Value
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Thank Bestbet_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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