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“Best Boutique Hotel in Pucon!”

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Hotel Boutique CasaEstablo
Ranked #1 of 26 Hotels in Pucon
Certificate of Excellence
Reviewed 28 October 2016

Wow... What an amazing place! The views are spectacular from every room, and the rooms are so comfortable, like being home.

The owners, and the staff are AMAZING... Such nice people. The fresh baked bread in the morning woke me up, and the service is amazing!

Room Tip: All the rooms are amazing...
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Stayed: October 2016, travelled with friends
Review collected in partnership with this hotel
Thank Spencer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 374 reviews

Reviewed 10 October 2016

Beautiful hotel, rooms are large and very comfy. The view on the lake is breathtaking. The personnel is very friendly.
Located 6km away from the centre of Pucon, which is only 5mn by car - but you need a car.

Stayed: October 2016, travelled as a couple
Review collected in partnership with this hotel
Thank yanng42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2016

Very close to Pucón, but at the same time in the countryside. Very nice view to the lake. Excellent service, comfortable rooms and lovely breakfast.
A hint, when you arrive in a car, take a bit of care with the inclination (slope) of the entrance road.

Room Tip: All rooms have nice views.
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  • Stayed: July 2016, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Ernesto V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2016

The hotel is located at the top of a hill. It is nearly impossible to stay here without a car. The walk up is a challenge, and there are some unfriendly dogs at a house on the way up (the dog viciously attacked a cat one day on our walk up). Even with a car, it is hard to get up to the hotel because the road is old and broken. The hotel is about a 20 minute drive to Pucon downtown.

Some staff speak some English, while others none at all. The menu at the restaurant is very limited (soup, salads and sandwiches) and doesn't change, so don't count on eating there every day or you will get bored. I wish the staff would have been more willing in assisting to book trips or coordinate things. When I asked about trekking, they told me I had to go online and book it myself.

The facilities themselves are very nice and well kept. The rooms were spacious and had everything you needed for a comfortable stay. They have a great view over the lake.

Overall a descent place but not a place to stay if you don't speak Spanish and/or don't have a car.

  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Service
4  Thank cloma099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaEstablo, Propietario at Hotel Boutique CasaEstablo, responded to this reviewResponded 30 March 2016
Google Translation

Estimada Christina, gracias por enviar este comentario. Te informamos que forzaremos el apoyo con los paseos y excursiones, y a su vez trataremos de mejorar el tema del ingles con nuestra gente, aunque siempre tenemos la mejor disposición de hacernos entender con nuestros pasajeros que no hablan español. Respecto del camino, por fin hemos terminado de reparar las partes en mal estado, así que ahora es menos complicado subir. Y efectivamente es mejor venir en auto, pero no solo por la ubicación del hotel, a 6,5 kilómetros del centro de Pucón, sino que para poder recorrer esta hermosa región. En todo caso, hay servicio de taxis de Pucón, que llegan sin problema al hotel por una tarifa del orden de US$ 10 - 12.
Muy cordialmente,
Lina y Francisco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2015

Unlike a lot of hotels in Chile, the staff and owner were exceptionally helpful, both before and during the stay. We stayed two nights in a very comfortable room, good bed, good shower and plenty of warmth. Breakfast was excellent, made even better with Nespresso coffee.
Do note that the driveway up to the hotel can be a little challenging but worth it.
Highly recommended

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank grumpy554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Boutique CasaEstablo

Address: Camino Pucon-Villarrica km.6 | Desde Villarrica a Pucon Kilometro 20, Pucon 4920428, Chile
Phone Number:
Region: Chile > Araucania Region > Pucon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 26 Hotels in Pucon
Price Range: $132 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Boutique CasaEstablo 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Hotel CasaEstablo located just 6 km. From Pucon, wants to be more than just a hotel in Pucon. We want to show our philosophy of life by turning each guest into our priority and meeting its needs with a professional and personal treatment. Hotel Boutique CasaEstablo is an unique experience, focused on the very exclusive details of service with a scent of countryside, nature and the warmth of a southern Chilean home, and seeks to make you feel like being in the place of your dreams.In agreement with the surroundings, the traditional architectural design recreates the typical stables in southern Chile and offers an impressive view of Lake Villarrica. The hotel counts only 10 rooms and provides a very personalized and friendly attention, that reflects the entire dimension of the "home" concept.The 10 warm, cozy and spacious rooms are located on the second and third floor. All of them feature a large window and offer spectacular view of Lake Villarrica. To enhance the romantic ambience, each room counts with a wooden stove.A beautiful pool with a waterfall, hot tub and an original tubular sauna complement a very pleasant stay. ... more   less 
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