This 6 star hotel dissapointed me a lot. Of course, anyone's expectation to 6 star hotel must be very high instead, we pay good price for the value.
At their multiple restaurants, it seemed waiters were all inexperienced. Worst one was a waiter kept forgetting the orders, or messing up the course- while someone was eating appetiser, some other waiter came in and started to ask dessert- it was very chaotic.
When a big group arrived at the hotel, this room service answered that the food wouldn't be ready for another 90 minutes because they needed to prioritize the group.
Hotel staff seemed to be panic in dealing with a big party, and was so surprised at their capability.
The room cleanliness was also a question- I ended up calling to warn how to make bed and keep clean the room as hairs stay in the bed and toilet papers are not exchanged even though it's used up.
The night time chocolate was a joy and a friendly bell boy was very refreshing throughout this appalling experience at St. Regis in Singapore. - also Spa looked excellent though I didn't have time to use.
- Official Description (provided by the hotel):
- Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more less
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- Also Known As:
- The St. Regis Singapore Hotel Singapore
- St Regis Singapore