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All reviews purvis street queen room boutique hotel the free mini bar lovely boutique replenished daily apple tv famous raffles hotel bugis st city hall stay there again explore singapore short stay mrt line bugis area haji lane coffee machine
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Reviewed 25 April 2018

A very nice area Close to many things and a 20 min walk to china Town
Nice room inspite now window great beds nice very service minded staff
+ you can eat in the entrance
Negative is overpriced and mostly all Europeans have flights at midnite
no luggauge room or possibility to take a shower or a late check out

  • Stayed: April 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Mats-olov O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyngyd, Public Relations Manager at Hotel NuVe Heritage, responded to this reviewResponded 30 April 2018

Dear Mats-olov O,

Thank you for leaving this great review!

We're super glad to hear that you enjoyed your stay here especially our hotel location which is just 5-min walk from City Hall MRT and within walking distance to so many attractions in Singapore! Our front desk staff would be delighted to learn that you were really happy with their service. :)

We're sorry that we didn't have a room for you to have a shower after check-out as our hotel is fully booked most of the days. Please accept our sincere apologies for this. Our hotel does provide free luggage storage service for all our hotel guests shall they require to leave their luggage with us after check-out.

Be sure to check out our website and use promo code "nuvegroup" for exclusive deals for your future stay.

Thank you once again for your review :)

Regards,
Danny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2018 via mobile

Loved this hotel rooms a a little small but are lovely and white and very very clean. Great staff. This hotel is in a great location so close to raffles and public transport. Also close to the bay. Would upgrade next time and there will definitely be a next time loved Singapore. This hotel has some great bars nearby. Breakfast is small selection but good.

Stayed: March 2018, travelled as a couple
1  Thank chrislondon61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennLim, Owner at Hotel NuVe Heritage, responded to this reviewResponded 22 April 2018

Dear Chris,

Thank you for your feedback. Glad to hear that you have enjoyed your stay with us. Our staff will be happy to hear that.

Hope that you will stay with us again on your next visit to Singapore. You can book direct with us from our website to get the best rate.

Thank you once again.

Benn

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Reviewed 1 April 2018 via mobile

Above a trendy cafe in a gorgeous street very close to Raffles (or the building site that was/will be Raffles). However, our room was very small. We asked to move but they couldn’t organise anything until the manager arrived several hours later. As we were only there overnight wasn’t worth it. After a 12-hr flight we felt very constricted and didn’t have enough room to open both our cases at the same time. Bed squashed against wall so one of us had to crawl across the other to get in and out. Definitely over-priced and our room definitely not 4-star by any means. Breakfast was meagre.

Stayed: March 2018, travelled as a couple
Thank Carey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyngyd, Public Relations Manager at Hotel NuVe Heritage, responded to this reviewResponded 3 April 2018

Dear Carey G,

Thank you so for this review.

We're sorry to learn that you didn't quite enjoy your stay. I believe you booked the smallest room without a window. There are bigger rooms available at Hotel NuVe Heritage that we hope you will be back to stay in one of these rooms.

Be sure to use our promo code [nuvegroup] on our website for exclusive deals for your future stay.

Thank you once again for the review.

Regards,
Danny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2018

Came across this hotel in our searching earlier this year, so glad we found it. What an awesome little boutique hotel. Such a good location; very centrally located with restaurants and transport at your fingertips. We stayed in a Deluxe King for 4 nights, although on the compact side it had everything we needed. The décor was modern and fresh and everything was immaculate. Loved the complimentary mini bar; soft drinks, snacks & even Tiger beer – replenished daily. The staff were amazing; so friendly and accommodating they couldn’t do enough for us.

The inclusive buffet breakfast was very basic but did differ each day. The breakfast, it seems, is not supplied by the hotel but in conjunction with the restaurant situated in the foyer. I had health concerns that the cooked food, whether it be eggs, bacon etc is basically at room temperature; there is no flame/tea light to maintain an adequate food temperature. Our first morning was a late breakfast due to a late arrival, but still in the allotted breakfast serving time; the scrambled eggs were cold. As there was 4 of us they agreed to cook us more which we all enjoyed. The second day we were setting out earlier, but again the cooked food had no heat and was cold, so we chose to eat elsewhere.

On checkout we discussed our concerns with reception where they explained that it was a separate entity. I tried to point out my health concerns regarding breakfast as I felt it was impacting the image of their hotel. I’m not sure if my concerns were taken on board, but I sincerely hope so as this is a lovely hotel in an awesome location.

Would definitely stay there again.

  • Stayed: February 2018, travelled with friends
    • Value
    • Rooms
    • Service
Thank ShezH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennLim, Owner at Hotel NuVe Heritage, responded to this reviewResponded 27 March 2018

Dear ShezH,

Thank you for leaving a review.

Glad to hear that you like our room and service and have enjoyed your stay with us.

Sorry to know that the breakfast did not meet your expectations. Please accept my sincere apologies.
As explained, the cafe is a separate entity, we are currently working with the cafe to improve the breakfast.

We take all feedbacks seriously and will trive to do better.

We hope we can have another chance to serve you better. Be sure to check out our website and use promo code "nuvegroup" for exclusive deals for your future stay.

Thank you.

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Reviewed 15 March 2018

To be completely honest this hotel doesn't meet the characteristics of a 4 star hotel. For instance the hotel lacks a lobby, which for people that know about hotels is very important. The rooms are completely different to the pictures in terms of space and quality. You could even hear your neighbour cause the walls are too thin.
If the chain is no longer adonis I don't understand why the bathroom products still have the logo of the previous name of your hotel.
I would rate it as a 4 star hotel to be honest and I think some of the prices didn¡t meet my expectations.
It looked more as a family bed and breakfast hotel (without the breakfast) than a boutique hotel

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
Thank Irune E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dannyngyd, Public Relations Manager at Hotel NuVe Heritage, responded to this reviewResponded 15 March 2018

Dear Irune E,

Thank you for leaving a review.

Sorry to know that our hotel didn't meet your expectation. Please accept my sincere apologies.

We take all feedbacks seriously and will trive to do better. We hope we can have another chance to serve you better.

Be sure to check out our website and use promo code "nuvegroup" for exclusive deals for your future stay.


Regards,
Danny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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