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“Good Location; Rooftop Pool and Playground”
Review of Somerset Bencoolen

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Somerset Bencoolen
Ranked #107 of 308 Hotels in Singapore
Malaysia
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Good Location; Rooftop Pool and Playground”
Reviewed 14 December 2011

The first thing that struck me about this place is that it is a little tired. I agree with the previous reviewers that it certainly is not luxurious but it was clean and had everything we needed.

We wanted more space than just two hotel rooms for 2 adults and 2 kids, and a small apartment was what we were looking for. In that sense it was perfect. What I didn't like was that the apartment seemed a bit dark and that the bathrooms are not well-ventilated and smelled a bit damp, especially after the doors were closed all night. The one thing that did bug me was that the balcony light can't be turned off and the curtains don't close all the way in the master bedroom.

Basic crockery is provided, and tea and coffee. Fruits, drinks and snacks can be bought from the 7-eleven across the street.

The rooftop pool is great not only for the kids. There is a playground on the rooftop as well, though I would have used something more solid than glass for the barrier (quite scary for people afraid of heights).

Breakfast was provided in our rate and was of acceptable quality and with sufficient choice. Again, if you are not expecting luxury then you won't be disappointed.

There is construction going on in the road in front of the hotel but this is only during the day so it didn't bother us.

Location-wise, it is excellent. Convenience stores and fast-food outlets (including Subway and Coffee Bean) are near by. Two MRT stations are within walking distance: Bras Basah station (2 minutes' walk) and Dhoby Ghaut a bit further up. The purple line from Dhoby Ghaut takes one to Harbourfront (Sentosa) in no time. Bras Basah is on the Circle Line which takes one to Clarke Quay.

Also within walking distance is the National Museum, which is really worth a visit, especially on a rainy day.

Muslim travellers may find it convenient that there is a mosque is located on the same block.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank h4ni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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220 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Dutch first
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English first
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 December 2011

This accommodation is basic. There is no denying that. BUT everything you need is right here. IF you are looking for a pool, there is a really good one on the roof. If you are looking for kids' places to play, they are looked after. Laundry and gym are taken care of... AND location is very good. Within 5 mins walk to Bras Basah station, shops, religious centres, museums and even raffles are within comfortable walking distance and anything else (ie the sands casino complex or Sentoza) are only a cab ride away.

I went there on holiday and was very satisfied but if I was there longer term, I would have been equally pleased. This caters for all purposes.

Staff were lovely and tried genuinely hard to accommodate all needs.

The only thing missing was luxury and for a holiday some may be looking for that - which if we're honest, for the price you can find elsewhere in Singapore many times over.

Room Tip: Higher up means closer to pool and away from street
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  • Stayed January 2011, travelled with family
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Helpful?
1 Thank internationalist159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 November 2011

We Chose To Stay At Somerset Bencoolen When I Visited Singapore And The Stay Was Good And Safe Place The Mrt Station Was Near Aprox 12 Min Walking And Indian Food Was Also Not A Problem As Little India Was Around 3 Bus Stops Away The Hotels Location Is Good The Rooms Are Clean And Its Tarrif For A Long Stay Is Reasonable. Its A Kind Of A Service Apartment Where There Is No Room Service For Food Provided In The Room But They Have Given A Kitchen With The Basic Things To Work With Which Makes It Eassy For The Person To Prepare His Or Her Own Food Without Any Problem Other Food Items Can Be Purchased From The 7/11 Opp The Hotel.
Breakfast Is Provided By The Hotel. For A Long Stay With A Reasonable Tarrif This Could Be One Of Ther Best Hotels In Singapore As The Location Is Good Its Safe And The Rooms Are Clean.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HirenMotla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 October 2011

We chose Singapore as our family holiday this year after a stopover to Europe last year. We were intrigued with what Singapore could offer as a family holiday. We did our research before leaving as we always do and it paid off. We had a list long enough to cover our 10 days stay and more. We chose to stay at the Somerset Bencoolen serviced apartments due to having 3 loud boys and also it was more practical than getting two hotel rooms and cheaper. We stayed in a 2 bedroom 2 bathroom suite and had an extra bed set up in the lounge area. It was well furnished and the beds were comfortable even the rollout. The bathrooms were substantial and all the little shampoos and niceties were supplied as well and even replaced. It had a well equipped kitchen with all the utensils required to cook and eat. A good sized fridge and microwave. The minimum stay I believe is 7 days so that needs to be taken into consideration before booking. The rooms were cleaned every day and the staff were very polite and helpful. The breakfast was a wonderful buffet breakfast so there was no need for us to go out for breakfast at all and the kids loved it which is saying something! Singapore is such a beautiful place. There is the shopping; the people; the zoo; Jurong Birdpark; Chinatown; Little India; Science and Technology museum; Snow City; Marina Bay; Singapore Flyer; 737 simulator; beautiful exquisite buildings to admire; Clark Quay; Boat Quay and of course Santosa Island with Universal Studios and various other attractions including the chairlift and luge it just goes on. We ran out of time to do everything and they are still building new things. There is an ice rink in the new section of Marina Bay with beautiful boutiques. We were 10 mins from the nearest railway station which is easy to use and you get a $SG1 refund on each ticket after use so it only costs $SG1 per trip or thereabouts. We loved it and our kids had the best time. Also the Somerset Bencoolen has a great rooftop area with lap pool spa and toddlers pool and playground.

Room Tip: There is construction going on at the moment across the road but it never really bothered us because...
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank alpatdunc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 10 October 2011

After a week at the Bencoolen my head is really hurting! There is so much contruction going on. Between 10am and 10pm it is virtually impossible to be in your room - they are building a train station right out the front and digging up the road directly out the back - this looks like continuing for a few more months.
The Great - the pool was awesome, always plenty of towels and places to sit, and the view up on the roof pool was lovely. The house keeping staff were lovely and really helpful, And kept the rooms really clean, and the location really cant be beaten
The not so great - the free wi- fi connection was hit and miss, and the helpfulness of reception in addressing this was hit and miss - some staff were great others had no interest in helping you.
The ugly - the contruction noise! nightmare!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilp33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Somerset Bencoolen

Property: Somerset Bencoolen
Address: No. 51 Bencoolen Street Bencoolen Residences, Singapore 189630, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
#60 Family Hotel in Singapore
#64 Business Hotel in Singapore
#71 Romantic Hotel in Singapore
#90 Luxury Hotel in Singapore
Price range (per night): $167 - $368
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Official Description (provided by the hotel):
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 
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Also Known As:
Somerset Bencoolen Singapore

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